Upgrading procedures

Hi all, just wondering about the ins and outs of members upgrading their membership. My client is billing members yearly – what if 3 months in they want to upgrade from silver to gold membership? How does it work?

Thanks :)

With subscriptions there’s not automatic prorating yet, you’d need to have the payment times stored somewhere and then calculate the time left until the next payment to adjust your pro-form’s attributes… http://www.primothemes.com/forums/viewtopic.php?f=36&t=1604

We’re working on improving this.

Buy now transactions do make it possible, though. [hilite path]Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior[/hilite]

I hope that helps.

Do you know of anyone that’s managed to find a workaround at all?

I presume members can upgrade early but they will just have to pay full price? (Unless we offer them a discount code…)

Cheers!

Right, if they upgrade early, the paid time they had left in the previous subscription will be lost.

You need to know when the payment happened, when the paid time ends. You could use the payment notification with a custom script that stores this info in the db. With that you can then adjust the upgrade payment or times to take the paid time left into account.

Does that help?

Hi Cristian, it does thanks – luckily the client has decided to just offer discount codes to members that wish to upgrade early! Much simpler!

Your help is appreciated as always :)

Oh, that does make things simpler. :)