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Upgrading procedures

Home Forums Community Forum Upgrading procedures

This topic contains 5 replies, has 2 voices. Last updated by  Cristián Lávaque 4 years, 7 months ago.

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Posted: Wednesday May 23rd, 2012 at 10:09 am #14324
Epix Media
Username: epixmedia

Hi all, just wondering about the ins and outs of members upgrading their membership. My client is billing members yearly – what if 3 months in they want to upgrade from silver to gold membership? How does it work?

Thanks :)

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Posted: Thursday May 24th, 2012 at 3:26 am #14414

With subscriptions there’s not automatic prorating yet, you’d need to have the payment times stored somewhere and then calculate the time left until the next payment to adjust your pro-form’s attributes… http://www.primothemes.com/forums/viewtopic.php?f=36&t=1604

We’re working on improving this.

Buy now transactions do make it possible, though. [hilite path]Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior[/hilite]

I hope that helps.

Posted: Thursday May 24th, 2012 at 9:37 am #14479
Epix Media
Username: epixmedia

Do you know of anyone that’s managed to find a workaround at all?

I presume members can upgrade early but they will just have to pay full price? (Unless we offer them a discount code…)

Cheers!

Posted: Friday May 25th, 2012 at 6:04 am #14547

Right, if they upgrade early, the paid time they had left in the previous subscription will be lost.

You need to know when the payment happened, when the paid time ends. You could use the payment notification with a custom script that stores this info in the db. With that you can then adjust the upgrade payment or times to take the paid time left into account.

Does that help?

Posted: Thursday May 31st, 2012 at 7:48 am #15040
Epix Media
Username: epixmedia

Hi Cristian, it does thanks – luckily the client has decided to just offer discount codes to members that wish to upgrade early! Much simpler!

Your help is appreciated as always :)

Posted: Thursday May 31st, 2012 at 4:25 pm #15083

Oh, that does make things simpler. :)

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