Upgrading to pro problems

Just upgraded to unlimited and researched the forums and couldn’t find the answer to my problem.

I have the latest versions of s2member framework and pro.

I’m using my godaddy ftp to upload the pro folder as instructed ans still now change.

I’e tried re-installing and deleting the plugins. Didn’t work either.

Any ideas? Thanks.

Thank you for reporting this important issue.

Could you please check to ensure that the following file exists?

/wp-content/plugins/s2member-pro/pro-module.php

If this file exists in this specific directory, and s2Member Pro is still not showing up in your Dashboard, please send us a Dashboard and FTP login here so we can take a look:

s2Member® » Private Contact Form

Let us know if/when you do that.

Ok just sent them. Let me know if you need anything else.

Thanks.

Mark

Thanks for the email.

I reviewed your installation and after some tests found the problem. You had a space at the end of the s2Member Pro directory’s name. I had never seen this before, but it looks like the GoDaddy file manager lets you have trailing spaces, and this was the reason the add-on was not being recognized. Since it’s a space, it wasn’t obvious, until I decided to try renaming it for a moment to test something, and noticed the trailing space when I tried to give it a suffix.

Anyway, I fixed that and it’s active in your WordPress now. :)

Thanks Bruce and Christian. You guys run a tight ship here!

You’re the best!

Mark

Thanks for the kudos. :)