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User isn't getting access to the content

Home Forums Community Forum User isn't getting access to the content

This topic contains 7 replies, has 3 voices. Last updated by  Bruce 3 years, 8 months ago.

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Posted: Friday Apr 5th, 2013 at 2:39 am #46675
Katie Wang
Username: evevera

A user with s2member level 1 subscription keeps getting denied access even though they should have access.

What is wrong?

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Viewing 7 replies - 1 through 7 (of 7 total)
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Posted: Friday Apr 5th, 2013 at 9:43 am #46702

Not sure.

What restrictions does the content have? (level, ccaps) What access does the user have? (level, ccaps)

Is he logged in to his account when he tries to open the page?

What do the Membership Options page variables say when he’s sent there? [hilite path]Dashboard -› s2Member® -› API / Scripting -› Membership Options Page Variables (MOP Vars)[/hilite]

Posted: Sunday Apr 7th, 2013 at 9:54 pm #46829
Katie Wang
Username: evevera

The content has an s2member level 1 restriction, no ccap applied, Yes, user is logged in the account and is a paid and has level 1 access. Every time the user clicks on a level 1 content it redirects the user to the register page.

Posted: Tuesday Apr 9th, 2013 at 8:38 pm #46972
Bruce
Username: Bruce
Staff Member

Thanks for the information.

Would you mind sending us a Dashboard login so we can take a look?

See: s2Member® » Private Contact Form

Posted: Thursday Apr 11th, 2013 at 7:34 pm #47235
Katie Wang
Username: evevera

Hi where can i send admin access to you guys? im not keen in posting the admin logins here.

Posted: Thursday Apr 11th, 2013 at 8:44 pm #47257
Bruce
Username: Bruce
Staff Member
Posted: Thursday Apr 11th, 2013 at 11:28 pm #47262
Katie Wang
Username: evevera

Hello sent details through private contact form

Posted: Monday Apr 15th, 2013 at 3:36 pm #47510
Bruce
Username: Bruce
Staff Member

Thanks for the information.

I went onto your site, and it appears that the problem was with your integration with bbPress Roles + Capabilities. I reset your User Roles + Capabilities, and integrated you in with bbPress here:

Dashboard -› s2Member® -› Other Integrations -› bbPress®

Your Posts and Pages are now being protected correctly.

Viewing 7 replies - 1 through 7 (of 7 total)

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