User subscription expires

This topic contains 2 replies, has 2 voices. Last updated by Mark Sweat 4 years, 4 months ago.

Topic Author	Topic
Posted: Wednesday Aug 29th, 2012 at 3:45 pm #23451
Mark Sweat Username: markesweat@yahoo.com
I intend to setup 3 levels of user subscription for my site. I intend to have a reoccuring payment option. How do you suggest handling situations where the payments can’t be processed such as when a credit card is canceled or expired and the subscription is expired? I read that the user will lose access to the site when the subscription is expired. There must be some way to get to the Billing Update options with a expired subscription.

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Posted: Wednesday Aug 29th, 2012 at 5:11 pm #23467
Bruce Username: Bruce
Hi Mark! You can set up Billing Modification Pro Forms to re-up the subscription from within your Membership Options Page (using conditionals to only show the form to users that are at s2Member Level 0), which users that lose access can use. You can find these Pro Forms under s2Member -> PayPal® Pro-Forms -> PayPal® Pro Billing Modification Forms. Will that work?
Posted: Wednesday Aug 29th, 2012 at 5:13 pm #23469
Mark Sweat Username: markesweat@yahoo.com
Bruce, I’ll give it a try. Thanks. –Mark

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