This topic contains 0 replies, has 1 voice. Last updated by Jp Realey 3 years, 2 months ago.
| Topic Author | Topic |
|---|---|
| Posted: Wednesday Nov 6th, 2013 at 5:07 am #60904 | |
|
Last week I imported a CSV of around 180 users in to S2member. The CSV included payment gateway (paypal), the unique Profile ID (I-P1XBBYFxxxxx) for each user, the date their last payment was made, and their EOT (1 month after last payment date). I presumed S2 would look to see if their recurring payment had been made on the date of their EOT and renew their access for another month but as I check daily, users are dropping off and being expired even though they have paid for extra access. What could be going wrong here and how can I stop S2 expiring members? Thanks |
|








Pre-Sale FAQs
Video Tutorials
Community Forum
Knowledge Base
News/Updates
s2 Codex / Docs
GPL v2 License
Contact A Human
About Us
Our Customers
Support Policy
Privacy Policy
