|Posted: Tuesday Aug 13th, 2013 at 4:40 am #55632|
we are using Dashboard -› s2Member® -› Restriction Options -› Unique IP Access Restrictions
Last time this happened it was caused probably by some botnet. There were a lot of IPs trying to login into user’s account (it was only a single POST request, didn’t looked like a real user coming to site to log in in access logs) and that blocked the account.
A lot of users use dynamic IPs, so if they travel with a single computer, they could use up the 30 IPs per month.
We sometimes ask our users who break the 30 IPs/month rule if they are having any access issues to figure this out and they are only able to tell us that they used husband’s computer, then son’s computer with multiple browsers etc… So in general users do understand what a different browser is, but no what is a different IP address and their ISP might be changing their IP quite often.
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