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What happens after 1 year recurring.

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This topic contains 2 replies, has 2 voices. Last updated by  bill 4 years, 10 months ago.

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Posted: Wednesday Feb 29th, 2012 at 9:44 pm #6835
bill
Username: w1nk5

I have selected to use the “Yearly (recurring charge for ongoing access)” for my PayPal button.

My question is: What happens when their membership expires after 1 year? Will they get an email informing them to renew? Are their dues paid automatically through PayPal?

What exactly happens?

Thanks

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Posted: Thursday Mar 1st, 2012 at 8:42 am #6883
David Welch
Username: dwbiz05

After the membership ends, if it is a recurring payment, paypal should automaticaly attempt to charge for the next year.

Paypal notifies s2member if the payment went through or not. If not, s2member will take the appropriate EOT (End of Term) action based on your settings in s2member->paypal options->automatic eot behavior.

This determines if they are demoted to level 0 or if they are removed completely.

Hope that helps.

Dave
Posted: Thursday Mar 1st, 2012 at 6:01 pm #6928
bill
Username: w1nk5

Thanks David. I appreciate it.
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