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Will I get my questions answered?

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This topic contains 1 reply, has 2 voices. Last updated by  Jason (Lead Developer) 4 years, 10 months ago.

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Posted: Monday Feb 20th, 2012 at 9:16 pm #5774
Rose
Username: rlprod

Hello.
I just upgraded to pro, and I posted two questions and no replies although other folks had theirs responded. I don’t understand the process and it’s becoming a concern when I go live if I’ll get support. Can I get a response?
Thank you.

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Posted: Monday Feb 20th, 2012 at 10:29 pm #5791
Jason (Lead Developer)
Username: Jason
Staff Member

Hi Rosemary. Thanks for writing in.
Please allow 24-48 hours for a response from one of our Support Reps.
~ You wrote 3 tickets today, and all three have been answered today.

We’ll need to see screenshots for these two issues please.
http://www.s2member.com/forums/topic/capcha-is-not-visible-in-my-black-background/
http://www.s2member.com/forums/topic/s2-member-pro-payment-gateway-list-is-jumbled/
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