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You do not have sufficient permissions – HELP

Home Forums Community Forum You do not have sufficient permissions – HELP

This topic contains 11 replies, has 4 voices. Last updated by  Dwayne Walley 3 years, 11 months ago.

Topic Author Topic
Posted: Friday Feb 1st, 2013 at 6:58 pm #40318

I know this has been discussed. I have install into the WP main directory. I have installed the free S2 then I bought the pro version and updated. I have my main account , admin that works fine for me to login. I have added 2 new members and gave them admin rights. When i try to login I get this.

You do not have sufficient permissions to access this page.

Why Please Help.

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Posted: Saturday Feb 2nd, 2013 at 1:14 pm #40506
Eduan
Username: Eduan
Moderator

Hello Dwayne,

You are saying that the other 2 admin users cannot login correctly? Or something along those lines?

– Eduan

Posted: Saturday Feb 2nd, 2013 at 2:18 pm #40509

Yes that is correct.

Posted: Sunday Feb 3rd, 2013 at 3:53 am #40535
Bruce
Username: Bruce
Staff Member

Thank-you for reporting this important issue.

I am reviewing this thread now.

Posted: Sunday Feb 3rd, 2013 at 4:22 am #40540
Bruce
Username: Bruce
Staff Member

The “You do not have sufficient permissions to access this page.” is a message thrown by WordPress whenever one of the following things happens:

1) You are attempting to access an admin page that does not exist, or is not created for your level

OR if

2) Your current user level does not have the capability manage_options


To find the issue here, please make sure that the following is all set up correctly:

Make sure that the user that you’re attempting to log in on is an admin on the specific site that you’re attempting to log in on. For instance, if you’re logging in at http://example.com/wp-login.php, your user should be an admin on your main site.

When you’re logging in, you’re being redirected to http://yourdomain.com/wp-admin/, and NOT http://yourdomain.com/wp-admin/network/. You should be getting this error as a regular admin user if you are trying to access your Network Administration panel.

If you still cannot access your WordPress Dashboard with a regular admin account after you test the above, you may have an issue with the capabilities associated with your Administrator role on your specific installation. If that’s the case, I would recommend installing a plugin such as Capability Manager, and ensure that your Admin role has the correct capabilities.

See: http://codex.wordpress.org/Roles_and_Capabilities

Please let us know if problems persist. :-)

Posted: Sunday Feb 3rd, 2013 at 2:46 pm #40565

http://oursite.com/wp-admin/ is the redirect for the admins that cannot login. However my login works fine. They were added later. The 2 admins still cant log in

Posted: Sunday Feb 3rd, 2013 at 2:52 pm #40568

This seemed to have started after S2Member pro install but not sure. How do I reset all s2member settings to default?

Posted: Sunday Feb 3rd, 2013 at 3:01 pm #40569
Bruce
Username: Bruce
Staff Member

This seemed to have started after S2Member pro install but not sure. How do I reset all s2member settings to default?

To reset s2Member to default, turn OFF Deactivation Safeguards, then deactivate and then activate the s2Member plugin through your Dashboard.

See: Dashboard -› s2Member® -› General Options -› Deactivation Safeguards

This will wipe ALL settings associated with s2Member; these settings include your PayPal Account Options.
Posted: Sunday Feb 3rd, 2013 at 3:21 pm #40571

ok I did what you said above. Then I tried to login as admin on the other account and still get the error. What the Heck????

Posted: Sunday Feb 3rd, 2013 at 3:49 pm #40572

I had to add this Capability Manager and check all the options for admin. Now I can get in.

Posted: Tuesday Feb 5th, 2013 at 3:02 am #40812
Staff Member

Thanks for the heads up on this thread :-)

I’m not aware of any issue with s2Member® that would cause this behavior. It sounds to me like you have some mild database corruption though, with respect to Roles/Capabilities. This could have been caused by the installation of other themes, plugins — or from tweaking the default set of Roles/Capabilities provided by WordPress®.

If you’d like to truly reset Roles on your site, this plugin comes with a feature that accomplishes that for you.

Capability Manager Enhanced:
http://wordpress.org/extend/plugins/capability-manager-enhanced/

After resetting your Roles back to the defaults…

Go to: Dashboard -› s2Member® -› General Options -› Membership Levels/Labels
Click the button at the bottom of that section to re-install your s2Member Roles as well.

NOTE: Always a good idea to backup your database and file system first :-)


If you can no longer access your Dashboard at all, please see:
http://codex.wordpress.org/Resetting_Your_Password#Through_MySQL_Command_Line

Posted: Tuesday Feb 5th, 2013 at 8:56 pm #40888

hmm that fixed it. I have deactivated the Capabilty Manager now

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