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Chris Crabtree
My Latest Replies (From Various Topics)
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Posted: Saturday Nov 3rd, 2012 at 6:02 pm #30571 | |
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So I tried to clarify further with PayPal, sending them this:
PayPal’s response:
I’m hoping this will be more helpful for you guys than it is to me, but thought I should pass it on. I’m not getting from this that there is anything I need to do as far as *configuring* s2Member or PayPal goes. But I’m happy to try things if you have suggestions. Hopefully looking through the logs will be the ultimate answer. Thanks! |
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Posted: Saturday Nov 3rd, 2012 at 5:59 pm #30570 | |
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Also, I’m trying to keep the conversation with PayPal going, and have a couple more tidbits that may prove useful to us. Here is the first bit. I posted back to them:
And then PayPal’s response:
What this says to me is that even those PayPal users who *did* appear to successfully sign up for the subscription actually did not. They get the first billing period, and then when the time comes for the recurring charge it will fail. This in fact just happened today with one of my early “invited guest” test subscribers. She got a PayPal notice of subscription cancellation and cannot today access the site. It all points back to the order of profile creation and billing API used for the different paytypes if I am following PayPal’s explanations correctly. I will post the next bit of the conversation separately. Thanks! |
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Posted: Saturday Nov 3rd, 2012 at 5:53 pm #30569 | |
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I sent the PCF as well just now. Thanks! |
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Posted: Friday Nov 2nd, 2012 at 1:21 pm #30478 | |
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Any thoughts as to a solution or a workaround here? We are postponing our launch beyond the few existing invited members waiting on this single issue at this point. Thanks! |
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Posted: Monday Oct 29th, 2012 at 6:42 pm #30101 | |
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Actually, the funding sources were all over the map (visa credit, mastercard credit, discover credit, debit, checking, checking primary credit secondary, etc.), so I didn’t find any common denominators there. However, PayPal finally responded and after a bit of back and forth, this is what they told me:
So does this mean s2Member should be doing something different, or does this point back to the workaround we discussed of simply removing the Payflow API parameters and letting s2Member fall back to the older APIs? Or something else entirely? Thanks! |
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Posted: Friday Oct 26th, 2012 at 3:45 pm #29865 | |
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Yes, the 10422 referral is exactly what I’m getting. Payment Receiving Preferences Ruled Out Accepted Card Type Information — maybe? And since PayPal Express Checkout is on the list, it seems to imply that it should work, but I’m not certain. I’m still looking for a way to explicitly “Accept Checks” if that’s the problem. Most of the customers who are getting the PayPal Error #36 I’m sure have their checking or savings account linked to PayPal and not a credit card. So that could totally explain it. Thanks! |
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Posted: Monday Sep 17th, 2012 at 12:32 pm #25582 | |
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The server check script is a great idea. I ran it and it found that PHPMailer throws an exception: possible email delivery failure, and in fact, the email did not arrive, so that is definitely a problem although obviously it isn’t related to “Invoice has already been paid” or “User registration is not currently allowed” messages. The only other issue was a notice that the WP_MEMORY_LIMIT was only 32M instead of the 64M. So I asked WPEngine to help me correct these two, and also to turn off caching on the signup page. I think disabling the caching may help the real issues here, but we’ll see. No users have accounts at this point on the site, so the already-logged-in scenario doesn’t exist, so we can safely rule problems related to that out of the picture. Is there a way (outside of s2member) you know of with WordPress to “follow” a user’s path through the site so I can see that they arrive at the signup page, click to go to PayPal and then, sometime later perhaps, show back up on the registration page, proceed to login, etc.? Is there a plugin that will do this or would I have to set up Google Analytics or CrazyEgg or something to do this? Thanks! |