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About: Kevin Cashman

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CCBIll Postback not working 1 2

By:  Andrea Cilento in: Community Forum

voices: 4
replies: 26

3 years, 4 months ago  Jason (Lead Developer)

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Posted: Sunday Aug 11th, 2013 at 7:57 am #55546

I think we are all set with this problem aside from the email going to the spam folder. We have modified it slightly to help reduce this and also included a warning in the CCBill invoice that this email may be in their spam folder.

Thank you for the help in getting this resolved.

Posted: Saturday Aug 10th, 2013 at 3:06 pm #55527

Our account did not have Dynamic Pricing enabled but it does now. I have recreated the button using the CCBill buttons inside of s2Member. I did a test order and the log files look clean yet I still do not see an email from the S2Member side of things and therefore a paid customer would still have no way to log in to view premium content.

This is becoming very frustrating. I appreciate the help I am receiving from both S2Member and CCBill.
I am hoping to have this resolved by the end of the day or weekend at the latest.

Posted: Thursday Aug 8th, 2013 at 8:30 pm #55456

Was this ever reviewed?

Posted: Thursday Aug 8th, 2013 at 5:18 am #55408

We have left debugging on as well for your purposes as well but have not seen a reply. Can you please give me an idea of when we can expect a reply. Thank you.

Posted: Wednesday Aug 7th, 2013 at 8:43 am #55350

I contacted CCBill about this and in fact the Encryption Key was missing. I know it was there at one point but CCBill tech support had to re-enable Dynamic Pricing and provided me with a new Triple DES Encryption Key.

I tried another test order after completing this task and noticed it did NOT resolve the issue. The new error log looks a little different than the one you posted above. This one says:

LOG ENTRY: Wed Aug 7th, 2013 @ precisely 12:25 pm UTC
PHP v5.4.9 :: WordPress® v3.5.1 :: s2Member® v130617 :: s2Member® Pro v130617
Memory 5.49 MB :: Real Memory 5.75 MB :: Peak Memory 5.60 MB :: Real Peak Memory 5.75 MB
.com/?s2member_pro_ccbill_notify=1
User-Agent:
array (
‘s2member_log’ =>
array (
0 => ‘Unable to verify POST vars. This is most likely related to an invalid ccBill® configuration. Please check: s2Member -› ccBill® Options.’,
1 => ‘If you\’re absolutely SURE that your ccBill® configuration is valid, you may want to run some tests on your server, just to be sure $_POST variables are populated, and that your server is able to connect to ccBill® over an HTTPS connection.’,
2 => ‘s2Member uses the WP_Http class for remote connections; which will try to use cURL first, and then fall back on the FOPEN method when cURL is not available. On a Windows® server, you may have to disable your cURL extension. Instead, set allow_url_fopen = yes in your php.ini file. The cURL extension (usually) does NOT support SSL connections on a Windows® server.’,
3 => ‘array (
(user data erased).

Posted: Monday Aug 5th, 2013 at 9:23 am #55222

~ AUTO-GENERATED NOTICE

Action taken: I posted a private contact form and referenced this Topic.

Posted: Saturday Aug 3rd, 2013 at 1:37 pm #54836

Andrea,

We are having similar issues for a new site we soft-launched. Our members that paid via CCBill are not being added to S2Member but CCBill confirmed they had no errors on the side and that the information posted. If you look at other similar boards in this forum, you’ll see that one solution is to disable your members from entering their username/password during the CCBill process. By doing this, S2Member is supposed to send an email to the paid subscriber giving them instructions on how to register. The problem I am having is that I have no idea what this email is supposed to say exactly and if it includes just a link for the new paid member to complete their registration, what prevents other people from just accessing this link.

CCBill support has been top notch but unfortunately I have not found detailed instructions on the S2Member side on how to integrate with CCBill. If anyone can point me to a reference doc or who has had success with integrating S2Member with CCBill, I would love to hear.

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