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About: Mijael Brandwajn

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S2member not recording the purchase

By:  Mijael Brandwajn in: Community Forum

voices: 2
replies: 9

3 years, 9 months ago  Cristián Lávaque

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S2member not recording the purchase

By:  Mijael Brandwajn in: Community Forum

voices: 2
replies: 9

3 years, 9 months ago  Cristián Lávaque

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Posted: Thursday Apr 4th, 2013 at 5:13 pm #46632
Mijael Brandwajn
Username: mijaelb

In regards to the 414 error:

The hosting company couldn’t change the character length of the URL because I’m on shared hosting. However, they did suggest something they found (I guess on your forum), and I changed the mo-page-in.inc so that it wouldn’t parse the same variables. It’s working, but I guess I can’t have Membership Options page variables with this “hack”.

Waiting on your reply about the other testing questions posted before.
Thanks in advance for your kind help!
Posted: Thursday Apr 4th, 2013 at 1:21 pm #46625
Mijael Brandwajn
Username: mijaelb

Trying to figure things out, here’s where I am.

From your page http://www.s2member.com/kb/common-troubleshooting-tips/

[…] Please download the Server Check Tool, extract the PHP file, and upload it to your WordPress directory via FTP. Then open the file in your browser.

Where? in the root? In the WP-content/theme/MyTheme folder?
I tried both and it didn’t work…

Another test to determine if the problem is related to the server is to install another copy of WordPress on the same server, add s2Member and see if you can reproduce the problem there.

I did install a fresh WP. My original is in the root, the test one I setup was in root.com/blog
But should I create a different key? Or use the same one?
I used the same one, but when I login to root.com/blog/wp-content it now takes me to the original installation in the root. Clearer information here would be helpful.
Posted: Tuesday Apr 2nd, 2013 at 10:42 am #46388
Mijael Brandwajn
Username: mijaelb

I sent a private message, and to respond specifically:

“By the way, it broke in more ways than I expected: today I sent someone to the membership site, expecting that the redirect would take her automatically to the sign-in page -but it didn’t. ”

Not sure what redirection you mean. When the user tries to view a restricted page and gets sent to the Membership Options page?

Yes, that’s it.

“I admit I didn’t de-activate every single plugin, nor did I test with a clean installation of WP (I tried but I’m a rookie when it comes to IT, and I couldn’t finish it without finding hurdles I couldn’t surmount). The theme hasn’t really changed. I did de-activate the one plugin that wasn’t there before S2Member “broke”. ”

I see. Well, to really rule out a conflict causing your problem, you’ll need to deactivate plugins and have the default theme… Since this is not always possible in a live site, that’s why it’s good to just install a clean WP in a separate folder to test and try to reproduce the problem.

I totally get that. Unfortunately I couldn’t set up the mirror WP installation by myself. Having said that, if it did work, then I might still be at a loss as to how to fix the current installation…

“This on top of the redirection problem with Paypal, and the fact that Google Buttons don’t work at all. ”

So you’ve integrated with PayPal and Google for payments? And are you using the s2Member shortcodes for their buttons?


Yes I am -the page is http://yogaparalaespalda.com/programa-holistico-no-mas-dolor-de-espalda-dl/

Thanks again!
Posted: Monday Apr 1st, 2013 at 5:19 pm #46317
Mijael Brandwajn
Username: mijaelb

Thanks Cristián!

I admit I didn’t de-activate every single plugin, nor did I test with a clean installation of WP (I tried but I’m a rookie when it comes to IT, and I couldn’t finish it without finding hurdles I couldn’t surmount). The theme hasn’t really changed.

I did de-activate the one plugin that wasn’t there before S2Member “broke”.
By the way, it broke in more ways than I expected: today I sent someone to the membership site, expecting that the redirect would take her automatically to the sign-in page -but it didn’t.

This on top of the redirection problem with Paypal, and the fact that Google Buttons don’t work at all.

Logging was enabled, but not the “full” one that allows debugging within WP itself. I did that now. However I wouldn’t be able to tell what on earth is happening by looking at the log.

Any help would be greatly appreciated.
Thanks in advance,
Mijael
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