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EOT blank for renewing members

By:  The General in: Community Forum

voices: 2
replies: 11

3 years, 7 months ago  Cristián Lávaque

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EOT blank for renewing members

By:  The General in: Community Forum

voices: 2
replies: 11

3 years, 7 months ago  Cristián Lávaque

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Posted: Saturday Jun 8th, 2013 at 9:01 pm #51686
The General
Username: thegeneral

The issue is now resolved!
Instant Payment Notification (IPN) was not enabled
Thank you for your time and Great Plug-in.
Posted: Saturday Jun 8th, 2013 at 7:36 pm #51684
The General
Username: thegeneral

Okay – I ran the scan and got this
[WARNING] Missing $_SERVER[‘SERVER_ADDR’]dismiss?
Although NOT required, s2MemberR recommends that your installation of PHP be configured with a $_SERVER[‘SERVER_ADDR’] environment variable. This is the IP address of the server, under which the current script is executing. It should be defined by your server dynamically. Please contact your hosting provider about this message.

[NOTICE] WordPressR Memory LimitAUTO-FIX!dismiss?
Although NOT required, s2MemberR recommends that you raise your WordPressR memory limit (please set: WP_MEMORY_LIMIT in /wp-config.php), to at least 64M (i.e. 64 megabytes). Your current memory limit allows only: 40M

Both have been resolved.
I disabled Object and Database caching
I ran the test again and still no EOT being set for renewing clients.
If the EOT is being set properly for the initial purchase I would think it would not be blocked for the renewal purchase by a theme conflict or plugin conflict?
Have you seen this before?
I will call PayPal to see if they can fix this on their end.
I assumed this would be a easy fix and that I missed a setting some where.
Posted: Friday Jun 7th, 2013 at 9:01 am #51607
The General
Username: thegeneral

ok I have enabled logging. I took an existing test user and forced a EOT buy changing it to today. Then I renewed the test clients membership using the same button and again no EOT was created. The test clients name is ***** Jenkins
Please advise.
Posted: Thursday Jun 6th, 2013 at 9:12 am #51517
The General
Username: thegeneral

Submitted – I just wanted to add that you can see in the “Administrative Notes” when the client was demoted and the other details etc.. when it is a renewal purchase.
Thanks
Posted: Thursday Jun 6th, 2013 at 8:57 am #51509
The General
Username: thegeneral

When a client renews the EOT is blank and you can see it is blank in their profile. When a client joins for the first time the EOT is set with the correct date and you can see it in their profile. this has happened every time so far. So like I said the button is working well for the initial purchase, but not setting an EOT date for a renewal purchase. You can also see in the users list that they are not being demoted on the correct date, which I have being checking from the email notice I receive after renewal. I am using the same button for original sign up and renewal, is there a different short code for a renewal buttonl?
I will submit info now
Thanks
Brad
Posted: Thursday Jun 6th, 2013 at 12:26 am #51450
The General
Username: thegeneral

Do you mean the code from paypal after generating a button?
That would be this

[s2Member-PayPal-Button level="2" ccaps="" desc="Platinum Member Access for 1 month" ps="paypal" lc="" cc="USD" dg="0" ns="1" custom="www.learntoplayitright.com" ta="0" tp="0" tt="D" ra="12.99" rp="1" rt="M" rr="BN" rrt="" rra="1" image="default" output="button" /]

Thanks
B
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