latest stable versions: v150827 (changelog)

Old Forums (READ-ONLY): The community now lives at WP Sharks™. If you have an s2Member® Pro question, please use our new Support System.

Cancel Members S2Member Suspend Paypal

Home Forums Community Forum Cancel Members S2Member Suspend Paypal

This topic contains 1 reply, has 2 voices. Last updated by  Raam Dev 4 years, 3 months ago.

Topic Author Topic
Posted: Monday Sep 10th, 2012 at 8:48 pm #24809
derekfox
Username: derekfox

I’m still having issues from this psot: http://www.s2member.com/forums/topic/canceling-member-with-paypal/

Since it’s closed I will open annother.

So here is what is happening step by step

1. The member is canceling account using the
[s2Member-Pro-PayPal-Form cancel="1" desc="This will cancel your account. Are you sure?" captcha="0" /]

2. When I login to paypal the account is set to suspend and doesn’t completely cancel the account.
Here are the accounts that have been cancelled and sitting in suspend: http://screencast.com/t/nk76dIhFZWJU

Do I have to manually go in to cancel all those account from suspend to a cancelled account?

Is there a setting that I’m missing?

it seems like a ton of work … shouldn’t it be cancelled all the way or it is better to stay in suspend. Or does it not matter ?

Thanks
Derek

List Of Topic Replies

Viewing 1 replies (of 1 total)
Author Replies
Author Replies
Posted: Tuesday Sep 11th, 2012 at 12:24 am #24844
Raam Dev
Username: Raam
Staff Member

Hi Derek,

A suspended account doesn’t need to be canceled… if it shows as suspended in PayPal, it won’t be charged. It’s really just a terminology thing on PayPal’s side and how PayPal marks an account as suspended or canceled differs depending on the circumstances.

Viewing 1 replies (of 1 total)

This topic is closed to new replies. Topics with no replies for 2 weeks are closed automatically.

Old Forums (READ-ONLY): The community now lives at WP Sharks™. If you have an s2Member® Pro question, please use our new Support System.

Contacting s2Member: Please use our Support Center for bug reports, pre-sale questions & technical assistance.