Adding New Pages to Levels

I am evaluating the free version of s2member and I have run into a problem. I have established a few levels of registration and working with the #0 free level at the moment just to get people rolling. I have set several pages to #0 free level and now I have 300 registered users. I was needing to add a page to #0 level for everyone and now when I log in with my test account, it will not allow me to go to the new page on level #0. It keeps redirecting me to the registration page. How do you fix this. I want to be able to add more free pages to Level #0 later, after people have registered. Why does it keep redirecting to the registration page? I have set the new page to #0 level. I don’t understand. Thanks for your help.

• This topic was modified 4 years, 3 months ago by  Raam Dev. Reason: Moved to Community Forum (not a pre-sales question)

If the page is redirecting to the Membership Options Page, there are only two reasons for that:

1) The test user does not have access to Level 1
2) or the page is restricted by something other than Level 1 (such as a category restriction, tag restriction, or Custom Capability restriction). I recommend checking Dashboard -› s2Member® -› Restriction Options.

Technical support question, not Pre-Sale (wrong forum).

Moving this thread into Community Forum so you have a chance to receive assistance from other site owners. If you’d like priority support from s2Member®, please re-post this topic in our Customer Support Forum and we’ll take a closer look for you.

For further details, please read our Support Policy.

That doesn’t answer my question. This is for free level 0. There is no category restriction, tag or custom. This is for the basic free level. I have like 4 or 5 pages ( not posts) that are set to level 0. 300 people have registered so far. I added a new page to level 0 after the fact. When I log in with my test account, it can’t access the new page even though all the pages are set to level 0. I’m not even using level 1 yet. My question is, can you add pages to a level after that level has already been established? Is there a way to reset all 300 users? I have only used the basics do this plugin such as buy now posts and pages and level 1. I have not done any other sophisticated settings except to get me started and testing the plugin to see if I want to buy the upgrade. Thanks.

Reposting this since I am a paid customer now:

I just upgraded to pro version and I am having same problem on both free and pro version. I have several pages linked up to the Level#0 free registration and when I test with a level#0 user account (or even through the admin account), the only page it lets me access is the initial landing page of Level#0. I have several links on that landing page to link to other pages that are set to level 0 access but it keeps redirecting me to the membership options page. Please help. I have an online event tonight. I need this fixed asap. Thanks.

• This reply was modified 4 years, 3 months ago by  WaRrioReSs.