API Notifications Not Working…

Hello,
I am posting here since we want to get PRO so we can integrate with PayPal Pro and have single payment and registration.
But, I am having the darndest time getting the API Notifications to work.

I use this page as a starter:
https://zohocrmapi.wiki.zoho.com/insertRecords-Method.html
Examples
Insert records into Zoho CRM from third-party applications

When I use the example by placing it in the address bar the data gets inserted into the CRM.
When I place the URL with XMLDATA in S2M nothing happens. I have tried with Signup, Registration and Payment Notifications. I do get the emails sent out but nothing gets into the CRM.

This is what I use:

https://crm.zoho.com/crm/private/xml/Contacts/insertRecords?newFormat=1&apikey=xxxxxxxxxxxxxxxxxxxxxxx&ticket=xxxxxxxxxxxxxxxxxxxx&xmlData=XMLDATA

%%user_first_name%%
%%user_last_name%%
%%user_email%%
%%item_name%%
%%initial%%
%%phone%%
%%subscr_id%%

Of course this all goes on one line.
I have changed it according to the individual Notification ie.. %%first_name%% vs. %%user_first_name%%
I am at a total loss as to what I am doing wrong since inserting it into the address bar works.
Please, Please help since without the ability to populate our CRM we are stuck.

• This topic was modified 4 years, 10 months ago by  Cristián Lávaque.
• This topic was modified 4 years, 10 months ago by  Jason (Lead Developer). Reason: Moved. Not a Pre-Sale question

First of all, I’m not sure if you got this right, but notification only trigger one per line, which means it should be formatted to something like this:
http://example.com/destination/?name=%%first_name%%&address=%%address%%
and so on. All you have to do is to strung them up together. Or are you trying to do something else?

Yes, I understand that it goes on one line.
When I copy and paste into the address bar the information gets inserted into the CRM. When I copy and paste the same code into S2M nothing happens.

It someone would please take a moment to look at https://zohocrmapi.wiki.zoho.com/insertRecords-Method.html
and scroll down to “Examples
Insert records into Zoho CRM from third-party applications”, you will see exactly what I have used. I simply put it all on one line with the example data into the address bar. Doing so enters the sample data into the CRM but putting it into S2M does not.

Hello Jeffrey.

I edited your first post to remove the API key from the URL.

Could you post the actual URL you tried in the Notification API? Also, please post the URL you used in the browser, that worked to insert the entry.

Thanks.

Hi Cristian,
When I post the URL, even with using < code, it gets messed up.But I'll try it again.

https://crm.zoho.com/crm/private/xml/Leads/insertRecords?newFormat=1&apikey=API key&ticket=Ticket&xmlData=Web Downloadcontacto 1apellidotesting@testing.comManager12345678900987654321121221121202927272626292827622

If it shows, The above URL code works if I put it into the address bar. The data will populate our CRM.
When I put the exact same thing into API Notifications nothing on the CRM side happens.

The above didn’t work. The code is getting stripped. Can I email you directly?

Hi Jeffrey. We’re emailing you directly on this.
Moving this ticket into the Community Forum (not a Pre-Sale question).