Authorize.net Declined Transaction

Members whose credit card payments have been declined are not being demoted to Free Subscriber status. The Automatic EOT settings are set up for cancelled memberships. But we need a way to account for recurring subscriptions that have declined payments.

Hi Michael,

We’re having the same issue now. We are trying to make it so that if a subscribers monthly payment is declined, they can still log in and update their payment credentials. We are using Authorize.net as well.

I know this is 7 months later, but did you/your team ever come up with a solution?

Thanks,

-Jacob

I’m having the same issue. Did anyone see this thread?

Surely S2Member can do this. Otherwise it’s a real show stopper for me. Also, do members get notifications that their card was declined?

@ Christian Leeby

Please see: http://www.s2member.com/forums/topic/decline-authorize-net-not-downgrading-users/#post-56039

• This reply was modified 3 years, 4 months ago by  Mike (Volunteer Moderator).

@ Michael Malphurs

If you are still having trouble please log into your paid customer account here at s2Member.com and post a new thread in the Customers Forum. Your last post went into the community forum under a free registration.

Ah, ok, done and done :)