Automatic EOT sets wrong date

This topic contains 1 reply, has 2 voices. Last updated by Mike (Volunteer Moderator) 3 years, 5 months ago.

Topic Author	Topic
Posted: Friday Aug 2nd, 2013 at 4:30 am #54747
Tom Username: halasyt
Hi, I just noticed a problem. One of my membership plans is $1 trial for the first 3 days, than $9 per month. The s2 buy code works, PayPal has it set up as expected: `Subscription Terms: $1.00 USD for the first 3 days Then $9.00 USD for each month` I had a user sign up for this yesterday, on Aug 1st, and cancelled 6 minutes later, but his automatic EOT was set by s2 as Aug 31, 2013. What could have caused this? I do not have s2 logging turned on, so I have no logs on this. Thanks, Tom

Viewing 1 replies (of 1 total)

Author	Replies
Author	Replies
Posted: Sunday Aug 4th, 2013 at 7:35 pm #55153
Mike (Volunteer Moderator) Username: Mike
What could have caused this? I do not have s2 logging turned on, so I have no logs on this. Unfortunately, we’ll need to see logs on this before we can really know for sure; as there are many variables at play, and each installation can be a monster of a different color. When/if this happens again (or you can reproduce it in a test purchase); please submit your log files privately and one of our techs will do a review for you immediately. Please use: s2Member® » Private Contact Form

Viewing 1 replies (of 1 total)

This topic is closed to new replies. Topics with no replies for 2 weeks are closed automatically.

Old Forums (READ-ONLY): The community now lives at WP Sharks™. If you have an s2Member® Pro question, please use our new Support System.