Aweber Custom Email Parser not working

Hello there, I have set the Custom Parse to integrate Aweber with S2Member.
When I test the parser with the email I receive after setting up the debug option, I have to add 2 new lines to make it working. Then the test is ok, however it doesn’ t add any user to my list.

Here the full email I receive:

Delivered-To: nemoprincess@gmail.com
Received: by 10.101.93.13 with SMTP id v13csp72721anl;
        Mon, 16 Apr 2012 04:55:14 -0700 (PDT)
Received: by 10.216.136.100 with SMTP id v78mr6659282wei.88.1334577313947;
        Mon, 16 Apr 2012 04:55:13 -0700 (PDT)
Return-Path: <pianosol@srv-hd1.netsons.net>
Received: from pianosolo.it ([46.252.155.235])
        by mx.google.com with ESMTPS id g51si18031763wee.104.2012.04.16.04.55.13
        (version=TLSv1/SSLv3 cipher=OTHER);
        Mon, 16 Apr 2012 04:55:13 -0700 (PDT)
Received-SPF: neutral (google.com: 46.252.155.235 is neither permitted nor denied by best guess record for domain of pianosol@srv-hd1.netsons.net) client-ip=46.252.155.235;
Authentication-Results: mx.google.com; spf=neutral (google.com: 46.252.155.235 is neither permitted nor denied by best guess record for domain of pianosol@srv-hd1.netsons.net) smtp.mail=pianosol@srv-hd1.netsons.net
Received: from pianosol by srv-hd1.netsons.net with local (Exim 4.77)
	(envelope-from <pianosol@srv-hd1.netsons.net>)
	id 1SJkWU-00289H-Uc; Mon, 16 Apr 2012 13:55:10 +0200
To: pianosolo_news@aweber.com
Subject: s2Member Subscription Request
Date: Mon, 16 Apr 2012 11:55:10 +0000
From: "PianoSolo - Spartiti gratuiti per pianoforte, lezioni di piano e suggerimenti per imparare velocemente" <noreply@www.pianosolo.it>
Message-ID: <a0c11647f9fd6cd9a1ffd73f69cd12a3@www.pianosolo.it>
X-Priority: 3
X-Mailer: PHPMailer 5.1 (phpmailer.sourceforge.net)
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset="utf-8"
X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
X-AntiAbuse: Primary Hostname - srv-hd1.netsons.net
X-AntiAbuse: Original Domain - gmail.com
X-AntiAbuse: Originator/Caller UID/GID - [619 32008] / [47 12]
X-AntiAbuse: Sender Address Domain - srv-hd1.netsons.net
X-Source: /usr/local/lsws/fcgi-bin/lsphp-5.3.10
X-Source-Args: lsphp5:/home/pianosol/public_html/index.php
X-Source-Dir: pianosolo.it:/public_html

s2Member Subscription Request
s2Member w/ PayPal Email ID
Ad Tracking: s2Member-www.pianosolo.it
EMail Address: nemoprincess@gmail.com
Buyer: Giuseppina De Gu
Full Name: Giuseppina De Gu
First Name: Giuseppina
Last Name: De Gu
IP Address: 82.63.251.103
User ID: 1666
Login: nemoprincess23
Role: subscriber
Level: 0
CCaps: 
 - end.

I have spent days trying to make it working. I have lots of users that are registering on my websites and I’m losing the opportunity to have them subscribed to my newsletter.
Thanks for any help.

I can add that if I forward this email to pianosolo_news@aweber.com, then the confirmation mail is sent and everything works properly.

• This reply was modified 4 years, 8 months ago by  Christian.

Hi Christian,

You said that you have to add two lines to make it work… what two lines are those?

Hi Raam,
I mean 2 empty lines at the beginning. If my text start from the very beginning of the textarea the test is not successful. So i have something like this if yyyyyyy is the first line of my email:

____________________textarea

yyyyyyyyy

instead of

____________________textarea
yyyyyyyyyyyy

I hope it’ s clearer what I mean. Thanks

Hi Christian.

Could you give this article a read and see if it helps with your problem? Knowledge Base » Debugging the AWeber integration

I hope it does.

Hi Cristián,
thanks for your reply, I have followed every step from that article. It seems like aweber doesn’ t receive the email at all. I set one of my address as bcc, for each registration I receive a mail that verifies the test of the Email Parser, each field is displayed correctly. From my log file I have something like this:

PHP v5.3.10 :: WordPress® v3.3.1 :: s2Member® v120309 :: s2Member® Pro v120309
Memory 54.73 MB :: Real Memory 55.50 MB :: Peak Memory 54.88 MB :: Real Peak Memory 55.50 MB
www.pianosolo.it/silver-level/
User-Agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/535.19 (KHTML, like Gecko) Chrome/18.0.1025.162 Safari/535.19
array (
  'function' => 'process_list_servers',
  'func_get_args' => 
  array (
    0 => 'subscriber',
    1 => '0',
    2 => 'xxxx',
    3 => 'xxxxxx',
    4 => 'xxxxxxxxxxx@xxxx.xxxx',
    5 => 'xxxxx',
    6 => 'xxxxxxxxxx',
    7 => '212.189.140.218',
    8 => true,
    9 => true,
    10 => 1693,
  ),
  'wp_mail_method' => 'listSubscribe',
  'list_id' => 'pianosolo_news',
  'bcc' => 'nemoprincess@gmail.com',
  'pass_inclusion' => false,
  'wp_mail_sbj' => 's2Member Subscription Request',
  'wp_mail_msg' => 's2Member Subscription Request
s2Member w/ PayPal Email ID
Ad Tracking: s2Member-www.pianosolo.it
EMail Address: xxxx@hotmail.com
Buyer: xxxxxxxx xxxxx
Full Name: xxxxxxxxx xxxxx
First Name: xxxxxxx
Last Name: xxxxxx
IP Address: 212.189.140.218
User ID: 1693
Login: xxxxxxxx
Role: subscriber
Level: 0
CCaps: 
 - end.',
  'wp_mail_headers' => 'From: "xxxxxx xxxxxxx" <xxxxxxxxxx@hotmail.com>
Bcc: nemoprincess@gmail.com
Content-Type: text/plain; charset=utf-8',
  'wp_mail_response' => true,
  'wp_mail_success' => true,
)

So I cannot understand where the problem is.

Thanks

Hmm… Yeah, I don’t understand either. So you get the cc properly, and it’s fine, but AWeber doesn’t add the user? Remember that several attempts with the same email address may be a problem, try other addresses. Also, did you check the list of subscribers that still haven’t confirmed the subscription?

Hi Cristián,
I get the cc properly, if I manually forward it to Aweber, Aweber takes it in the right way and adds the users. It seems like Aweber doesn’ t receive anything. I have tried with lots of different email addresses from my users that are registering.

That’s really weird.

If the email is being sent, you receive the copy, your copy is formatted correctly and it works with the AWeber parser, why isn’t the one sent straight to AWeber adding the person? Have you contacted AWeber’s support about this?

I contacted them, still waiting for an answer, I let you know.

Cool, thanks. I hope they help solve it. :)

Yes :) they helped me to solve the issue. It was due to the hosting, RDNS was not right, not giving back the exact domain.

Thanks a lot!

Great! Thanks for the update. I’m very glad you could solve it. :)