Aweber Integration Frustration

OK….

I followed the instructions on these pages:
http://www.s2member.com/kb/aweber-email-parser-for-s2member/
http://www.s2member.com/kb/debugging-the-aweber-integration/

Additionally, we’ve enabled logging and have configured our listIDs
Dashboard -› s2Member® -› API / List Servers -› AWeber®

What we have installed
WP Mail SMTP configured correctly. We ran a successful test through it.

Seems like everything is configured correctly? However, the integration to Aweber is not happening nor are we receiving the BCC email as meniotned in the second link.

Any insight as to what could be going wrong?

HERE is a copy of the latest log (subscriber info altered for this post. Correct info in actual log )
////////////

LOG ENTRY: Thu Jun 27th, 2013 @ precisely 5:49 am UTC
PHP v5.2.17 :: WordPress® v3.5.1 :: s2Member® v130617 :: s2Member® Pro v130617
Memory 77.18 MB :: Real Memory 78.00 MB :: Peak Memory 77.41 MB :: Real Peak Memory 78.00 MB
http://www.morningcoach.com/register/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_5) AppleWebKit/534.57.7 (KHTML, like Gecko) Version/5.1.7 Safari/534.57.7
array (
‘function’ => ‘process_list_servers’,
‘func_get_args’ =>
array (
0 => ‘s2member_level2’,
1 => ‘2’,
2 => ‘tristanboss’,
3 => ‘NEulxhBPAsnu’,
4 => ‘user@somewhere.com’,
5 => ‘UserFirst’,
6 => ‘UserLast’,
7 => ‘24.127.196.43’,
8 => true,
9 => true,
10 => 1680,
),
‘wp_mail_method’ => ‘listSubscribe’,
‘list_id’ => ‘mcnewmembers’,
‘bcc’ => ‘jeremy@interfused-inc.com’,
‘pass_inclusion’ => false,
‘wp_mail_sbj’ => ‘s2Member Subscription Request’,
‘wp_mail_msg’ => ‘s2Member Subscription Request
s2Member w/ PayPal Email ID
Ad Tracking: s2Member-www.morningcoach.com
EMail Address: user@somewhere.com
Buyer: UserFirst UserLast
Full Name: UserFirst UserLast
First Name: UserFirst
Last Name: UserLast
IP Address: 24.127.196.43
User ID: 1680
Login: tristanboss
Role: s2member_level2
Level: 2
CCaps:
– end.’,
‘wp_mail_headers’ => ‘From: “MorningCoach.com”
Bcc: jeremy@interfused-inc.com
Content-Type: text/plain; charset=UTF-8’,
‘wp_mail_response’ => true,
‘wp_mail_success’ => true,
)

It looks from the log entry that the wp_mail didn’t return any errors when sending it, and all the info is there, so s2Member seems to be doing all it should be doing.

I’d first make sure that the email didn’t go to the Spam folder. If it isn’t there or the Inbox, then there may be a problem with your WP sending emails. Do new registrations get an email from WordPress with the username and password?

Have you tried all these? Knowledge Base » Troubleshooting Email Delivery Problems

You should also try all these: Knowledge Base » Common Troubleshooting Tips

Yes… new registrations are receiving the email with username/password so we are certain that WP does send emails.
We ran a test with a new user which we have the email for.

For some reason, there is nothing that is happening between Aweber/s2member

Any further insight?

Okay, then wp_mail is working and emails are being sent.

Did you ask AWeber support about this problem?

Regarding the AWeber integration troubleshooting, did you do everything mentioned, including the Reverse DNS thing? Knowledge Base » Debugging the AWeber integration

Call your hosting provider and request that they add a “Reverse DNS record, PTR, or pointer record” to your hosting account.

This may be your problem if you are seeing that when you run the “bcc” test all is looking good, meaning the “add” email is being generated by the S2Member system, but Aweber is not adding your contacts to your list.

Basically, without this “Reverse DNS record, PTR, or pointer record” your “add” emails will be blocked as spam by Aweber and names will not be added to your list.