Bought Pro 2/13 and still no service

I have called my bank to get the phone number and only talked to a recording., I bought pro on Feb 13 and still cannot get the system to recognize me as a paid subscriber or download the info Subscr. ID: 4LM97616UL975850H

Any help would be GREATLY appreciated as the bank said I can file a dispute if needed but I still want the pro version and would like to resolve this please.

Thanks,
Danna

Hi Danna,

Thank you for your patience.

I’m escalating this to the billing department and someone will be in touch shortly.

Thank you very much Raam!

Hi Danna. Thanks for writing in.
~ I’m taking a look at your account now. One moment please.

Hi Danna. Thanks for your patience.

I’ve just completed a review of your account. It appears that your registration was previously corrupted in some way. We are investigating that occurrence now. In the mean time however, your full Customer account status has been restored. You now have access to Customer privileges from your “My Account” page.

Please see: http://www.s2member.com/account/

Thank you VERY much!
I will let me webmaster know to go ahead and upgrade now!
Greatly appreciate the support!

Best,
Danna