This topic contains 11 replies, has 2 voices. Last updated by Cristián Lávaque 3 years, 5 months ago.
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Posted: Saturday Jul 20th, 2013 at 8:26 pm #53740 | |
I’ve had s2member set up for a little while now, but it is not demoting users to Level 0 when they cancel their account when paying with PayPal. The site uses PayPal standard and the pro-form to pay via PayPal. I enabled logging earlier, then signed up for an account. Checked everything was working fine with the account, and saw logs added. I then went in and cancelled the account. I didn’t see any updates to the logs. Is there a specific time that s2member goes through to attempt to demote accounts even after immediate cancellation? The account I created today had 2 days free on it. However an account I started and cancelled 8 days ago before I enabled logging had 2 days free and has not been demoted. Membership EOT Behavior (Demote or Delete)? is set to “Demote” and the Auto EOT via WP-Cron is set to “Yes”. What more information can I provide you wtih? |