About: Travis Arcy

Great, thanks! I it set up. I set up another account and then canceled it. I received the notification about the cancellation of the PayPal recurring payment and the automatic EOT time has been set.

Thanks so much for your help!

P.S.

If anyone else runs across this thread and can’t find the Website Payment Preferences, I found it after a bit of research. You can find it by:

1.) Log into PayPal
2.) Click “Profile”
3.) Click “My Selling Tools”
4.) In the “Selling Online” section, click “Update” next to the “Website Preferences” item

After cancelling the account, were any entries added to the logs? Did the user get an EOT time set in his profile?

I’m pretty sure the only things that have been logged were the creation of new accounts. I checked specifically after canceling an account the other day and there were no updates since the creation.

The users do not have an EOT time set in their profile.

If you set an EOT time in the past for a user (can be a test account), and run wp-cron, does the demotion happen?

I didn’t even have to run the cron. Submitting the edit user profile form with an earlier date in it set the account to Level 0. I also just received the EOT notification email. However, I still have yet to receive a cancellation notification even though I’ve canceled some subscriptions/accounts on PayPal.

And you’re doing these tests with WP with the default theme and no plugins other than s2Member?

I created and canceled multiple accounts using twentyeleven with all plugins (except s2member) deactivated. No EOT time was set then.

And you’d need to test wp-cron after each, because what we’re trying to see here is if something is causing wp-cron to not work properly.

How do I go about testing WP-cron while disabling plugins? I just installed the WP Crontrol plugin and see the s2member cron in there. I manually ran the script from the Crontrol interface. It says it ran successfully and the old account that expired days ago is still Level 1.

What’s the is method for testing if a plugin is conflicting? Disable them one by one and sign up and cancel an account through PayPal?

unless it’s there from a while ago and it doesn’t currently get new entries. Could you check that?

I just enabled logging and watched the logs get created after signing up for this last account.

It’d also be good to know if the cancellation notifications are arriving.

I just set up email notifications, so I’ll do some testing and reply back when I have more details.