close a members account but not delete it?

What if a client forgets to renew their membership on time? I want to allow them the option or re-instigating their account rather than creating a new account.

I realize I could set the account to drop from level 3 to level 0 but I am already using level 0 for non-paying students, who have full access to the site. Demoting a paying customer would be equivalent to giving them full access without payment. – not much incentive to sign up again.

Hi Frank.

I’m afraid that the two EOT behaviors available are demotion to Level 0 or account deletion. :/

When you give full access to your users on Level 0, is that a trial or how does it work? Maybe you can do that with a higher level so Level 0 is available for demotions.