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Confirmation Email Not Being Sent

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This topic contains 1 reply, has 2 voices. Last updated by  Raam Dev 4 years, 1 month ago.

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Posted: Monday Nov 12th, 2012 at 11:09 pm #31408
Shawn Everet
Username: sepinsonneault

My users are not getting the user confirmation email with the registration link after successful Clickbank payment. Can you advise on a solution/fix? Thanks.

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Posted: Tuesday Nov 13th, 2012 at 2:46 am #31427
Raam Dev
Username: Raam
Staff Member

Hi Shawn,

Have you followed the Common Troubleshoot Tips? If those don’t help, I recommend following the advice in Troubleshooting Email Delivery Problems.

Finally, if you haven’t already, I recommend enabling logging (Dashboard -› s2Member® -› ClickBank® Options -› Account Details -› Logging), conducting another test transaction, and then checking the logs in wp-content/plugins/s2member-logs/ for any clues.
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