Coupon Codes for recurring members

I’ve created coupons with no expiration. Here is an example: CYBER|50%||ra-only.

I have now realized that this code cannot float around active indefinitely and I need to put an expiration on it.

When members joined using the code they got a message saying that their renewal rate would be at the discounted rate (50% off). If I add an expiration, will that still be the case or will they renew at the full price?

What would happen if I deleted the code from the system altogether?

Hi Mike.

If you delete the coupon from s2Member, then it won’t work anymore for new purchases. The existing subscriptions created with that discounted rate, will continue to be charged at that rate, though, because the new payments are not processing the coupon each time, that’s the amount that was entered to the payment gateway as the regular amount, so it’s what the gateway will charge each time. If you had used ta-only, then the discount would have applied to the initial/trial term, but you applied it to the regular amount.

Thank you. I’m assuming that I can also achieve the same effect by inserting an expiration date?

Hi Mike,

Yes, that’s correct. If you simply want the coupon code to be unusable after a certain date, you can set the expiration date. Any coupons that have an expiration date in the past will be unusable.