Download Counter Resets on Payment?

If I have a plan, say 45 downloads per month, and the new billing period comes and successfully charges the client, is s2member supposed to reset the number of downloads to zero, even if the user used maybe only 41 of the 45 per month?

Just curious, because a lot of users say they were charged and the new count never started. I’m able to manually reset through MySQL, but I thought with a recurring charge, s2member would do it on its own.

Hi Tony,

I’ll send this to the development team to look at changing. In the mean time, you might want to force the values to 0 by using the following lines:

update_user_option($user_id, "s2member_file_download_access_log", array(false));
update_user_option($user_id, "s2member_file_download_access_arc", array(false));

You should be able to hook into s2Member’s PayPal processes like this: