First test of credit card fails

Error #1. User authentication failed:

Here is the log file (with relevant info blocked out):
PHP v5.3.2-1ubuntu4.17 :: WordPress® v3.4.2 :: s2Member® v120703 :: s2Member® Pro v120703
Memory 3.55 MB :: Real Memory 3.75 MB :: Peak Memory 3.57 MB :: Real Peak Memory 3.75 MB
http://www.xxxxxxx.com/join/standard-monthly-subscription/
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.4 (KHTML, like Gecko) Chrome/22.0.1229.79 Safari/537.4
——– Input vars: ( Fri Oct 5, 2012 1:12:14 am UTC ) ——–
array (
‘TRXTYPE’ => ‘R’,
‘ACTION’ => ‘A’,
‘EMAIL’ => ‘xxxxxxxxx@gmail.com’,
‘FIRSTNAME’ => ‘xxxxxx’,
‘LASTNAME’ => ‘xxxxxx’,
‘CLIENTIP’ => ‘184.152.71.244’,
‘DESC’ => ‘$30 USD / Monthly ( recurring charge, for ongoing access )’,
‘BA_DESC’ => ‘$30 USD / Monthly ( recurring charge, for ongoing access )’,
‘PROFILENAME’ => ‘1352034734:0 D:1 M~www.xxxxxx.com~1’,
‘OPTIONALTRX’ => ‘S’,
‘OPTIONALTRXAMT’ => ‘30.00’,
‘FAILEDOPTIONALTRXACTION’ => ‘CancelOnFailure’,
‘FAILEDINITAMTACTION’ => ‘CancelOnFailure’,
‘CURRENCY’ => ‘USD’,
‘AMT’ => ‘30.00’,
‘TAXAMT’ => ‘0.00’,
‘MAXFAILPAYMENTS’ => ‘2’,
‘AUTOBILLOUTSTANDINGAMT’ => ‘AddToNextBilling’,
‘START’ => ‘11042012’,
‘PAYPERIOD’ => ‘MONT’,
‘TERM’ => ‘0’,
‘TENDER’ => ‘C’,
‘ACCT’ => ‘************xxxx’,
‘EXPDATE’ => ‘1014’,
‘CVV2’ => ‘xxx’,
‘STREET’ => ‘xxxxxxxxxx’,
‘CITY’ => ‘xxxxxx’,
‘STATE’ => ‘NY’,
‘COUNTRY’ => ‘US’,
‘ZIP’ => ‘xxxxx’,
‘VERBOSITY’ => ‘HIGH’,
‘USER’ => ‘xxxxxx’,
‘PARTNER’ => ‘PayPal’,
‘VENDOR’ => ‘PayPal’,
‘PWD’ => ‘xxxxxxxx’,
)
——– Output string/vars: ( Fri Oct 5, 2012 1:12:15 am UTC ) ——–
RESULT=1&RESPMSG=User authentication failed
array (
‘RESULT’ => ‘1’,
‘RESPMSG’ => ‘User authentication failed’,
‘__error’ => ‘Error #1. User authentication failed.’,
)

Here is the second test with a different name, cc, etc. on a different PC. That also failed:

PHP v5.3.2-1ubuntu4.17 :: WordPress® v3.4.2 :: s2Member® v120703 :: s2Member® Pro v120703
Memory 3.55 MB :: Real Memory 3.75 MB :: Peak Memory 3.57 MB :: Real Peak Memory 3.75 MB
http://www.panznerinsights.com/join/standard-monthly-subscription/
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1
——– Input vars: ( Fri Oct 5, 2012 2:18:53 am UTC ) ——–
array (
‘TRXTYPE’ => ‘R’,
‘ACTION’ => ‘A’,
‘EMAIL’ => ‘xxxxxxx@gmail.com’,
‘FIRSTNAME’ => ‘xxxxxx’,
‘LASTNAME’ => ‘xxxxxxxx’,
‘CLIENTIP’ => ‘184.152.71.244’,
‘DESC’ => ‘$30 USD / Monthly ( recurring charge, for ongoing access )’,
‘BA_DESC’ => ‘$30 USD / Monthly ( recurring charge, for ongoing access )’,
‘PROFILENAME’ => ‘1352038733:0 D:1 M~www.xxxxxxxxxxxx.com~1’,
‘OPTIONALTRX’ => ‘S’,
‘OPTIONALTRXAMT’ => ‘30.00’,
‘FAILEDOPTIONALTRXACTION’ => ‘CancelOnFailure’,
‘FAILEDINITAMTACTION’ => ‘CancelOnFailure’,
‘CURRENCY’ => ‘USD’,
‘AMT’ => ‘30.00’,
‘TAXAMT’ => ‘0.00’,
‘MAXFAILPAYMENTS’ => ‘2’,
‘AUTOBILLOUTSTANDINGAMT’ => ‘AddToNextBilling’,
‘START’ => ‘11042012’,
‘PAYPERIOD’ => ‘MONT’,
‘TERM’ => ‘0’,
‘TENDER’ => ‘C’,
‘ACCT’ => ‘************xxxx’,
‘EXPDATE’ => ‘0613’,
‘CVV2’ => ‘xxx’,
‘STREET’ => ‘xxxxxxxxxx’,
‘CITY’ => ‘xxxxxxx’,
‘STATE’ => ‘NY’,
‘COUNTRY’ => ‘US’,
‘ZIP’ => ‘xxxxxx’,
‘VERBOSITY’ => ‘HIGH’,
‘USER’ => ‘xxxxxxx’,
‘PARTNER’ => ‘PayPal’,
‘VENDOR’ => ‘PayPal’,
‘PWD’ => ‘xxxxx’,
)
——– Output string/vars: ( Fri Oct 5, 2012 2:18:54 am UTC ) ——–
RESULT=1&RESPMSG=User authentication failed
array (
‘RESULT’ => ‘1’,
‘RESPMSG’ => ‘User authentication failed’,
‘__error’ => ‘Error #1. User authentication failed.’,
)

Hi Michael,

It looks like you’re trying to run PayPal Payflow in Sandbox/Developer Testing mode. Currently PayPal Payflow doesn’t have the capability to do this yet (which is rather bothersome). Jason added a post here outlining how you can test transactions with PayPal Payflow for now.

Let us know if you have any further problems! :)

I don’t understand. I didn’t choose or otherwise select any settings on either my WordPress site or in PayPal that make things run in Sandbox mode. I thought I was live. Do you know what I should do to ensure that is the case?

Michael, the error says it’s an authentication problem, did you make sure that your credentials were entered correctly in all the fields required for the integration? [hilite path]Dashboard -› s2Member® -› PayPal® Options[/hilite]

About the sandbox, make sure you didn’t use sandbox credentials above, and that sandbox is not enabled in s2Member and PayPal. [hilite path]Dashboard -› s2Member® -› PayPal® Options -› Account Details -› Developer/Sandbox Testing[/hilite]

Actually, it was stupid error on my part. I listed the vendor name as PayPal instead of my user name. It all works fine now. Sorry for the hassle.

That’s great! I’m glad it was so simple and that you fixed it now. Thanks for the update. :)