Hi there…
yes, I see that it is supposed to search the customer support forum also… but it seems I rarely get back anything useful, so was starting to wonder. I guess I’m not very good with my key words for searching. This has happened to me a few times, so hence the question. I search with very basic terms, layman friendly, so perhaps that is part of the issue.
I believe in this instance, I searched for Unsubscribe button, or unsubscribe invalid, or along those lines.
I didn’t really get anything back.
I’ll keep trying… but I’ve been a bit frustrated with the search process… since your message remains at the that states “make sure paid members search in the customer support forum… ” and is there, even after you’ve searched… so you tend to click on that link in the paragraph again, thinking you are not there… (when no results come up, or you can’t tell if the results are from the forum or not)…
I guess it’s mostly user error… but I hate always creating a new topic when there is a good chance something else is there.
Thanks for your reply.