I am looking for a refund

This topic contains 1 reply, has 2 voices. Last updated by Elizabeth (Support Rep) 3 years, 7 months ago.

Topic Author	Topic
Posted: Thursday May 23rd, 2013 at 9:13 pm #50510
Jordan Keyes Username: gvnut
The Pro Upgrade is not what I thought it was going to be and I would like to request a refund. Single-Site License ($69 USD) Subscr. ID: 8JS573981F363983X Charges today: $69.00 Recurring charges: $0 / non-recurring

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Posted: Saturday May 25th, 2013 at 4:38 pm #50634
Elizabeth (Support Rep) Username: Elizabeth
Hello, Thank you for contacting the Support Center. You stated that :”The Pro Upgrade is not what I thought it was going to be”, please elaborate: – What are you trying to achieve with the s2Member Pro plugin? We have a no-refund policy on digital goods; which is made available during the checkout process. Digital Goods ( No Refund Policy ) Since s2Member.com is offering non-tangible, irrevocable, digital goods; we do NOT issue refunds, which you are responsible for understanding. During checkout, upon clicking the “Submit” button, your purchase is charged to the credit/debit card that you supplied. All sales are final. You cannot cancel a purchase or receive a refund for a purchase. Reference: http://www.s2member.com/terms-conditions Best regards, Elizabeth

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