I have three questions.

I have installed the free version of s2member and I have a few questions. Im not sure if this is where Im supposed to ask these questions but, here goes…

1. Is there a way for members to receive an automatic upgrade in levels after a certain period of time?

2. Is there a way to have a welcome page specific to each membership level after they login?

3. I am testing the site and after logging in as a new member I get a message saying “You do not have sufficient permissions to access this page.”. How can I fix this.

thanks so much in advance for your help

• This topic was modified 4 years, 7 months ago by  Ronda Simmons.

Hi Ronda,

Technical support questions should be asked in the Community Forum, but I’ll go ahead and reply to your questions here:

1. Is there a way for members to receive an automatic upgrade in levels after a certain period of time?

This could be scripted, but you’d need to write that custom script yourself or hire a programmer to do it. Automatic upgrade from one level to another is not currently a feature in s2Member.

2. Is there a way to have a welcome page specific to each membership level after they login?

Yes, this is possible. Please see this thread.

3. I am testing the site and after logging in as a new member I get a message saying “You do not have sufficient permissions to access this page.”. How can I fix this.

That would indicate that the page your user is attempting to access has been restricted somewhere in Dashboard -› s2Member® -› Restriction Options. It’s possible that the page requires a higher Level of access than your test user has. I suggest checking your Restriction Options and going from there. Keep in mind that restriction options can also be set directly when editing the Post/Page itself using the s2Member panel on the edit page.

Thanks for getting back to me Raam. I was able to fix everything but question #2. I copied and pasted this script at the top of the designated login welcome page in html mode:

<?php
// Check current user level and set purchase page       
if (current_user_is("s2member_level1")) {
	$purchase_page = "http://instdownline.com/members-1/";
}
if (current_user_is("s2member_level1")) {
	$purchase_page = "http://instdownline.com/members-2/";
}

// Use JavaScript to redirect to the correct purchase page
?>
<script type="text/javascript">
<!--
window.location = "<?php echo $purchase_page; ?>";
//-->
</script>

but it is not working properly. The window just keeps refreshing. Im not really sure how to tweak that.

Hi Ronda,

Did you install the Exec-PHP Plugin? You’ll need that installed and activated to run the PHP code in that snippet.

yes i did

Hello Ronda,

Do you have the Raw HTML plugin installed? If not, could you try using it and see if it works?

Here’s the URL to the plugin:
http://wordpress.org/extend/plugins/raw-html/

Hope this helps. :)