Import / Export users not working – at all

This topic contains 3 replies, has 2 voices. Last updated by Raam Dev 4 years, 6 months ago.

Topic Author	Topic
Posted: Wednesday Jun 27th, 2012 at 6:31 pm #17709
Christopher Downey Username: downeyworksout
I’ve attempted many tries and variations of the CSV file to import the users from one website to my second website, but to no avail. I have paid for the dual website license as well as set the CSV to default. I cannot figure out what is incorrect and why I get no users imported. It tells me every user ID does no belong to an existing user. Please help!

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Author	Replies
Posted: Friday Jun 29th, 2012 at 2:10 am #17817
Raam Dev Username: Raam
Hi Christopher, If your CSV file contains User IDs (the first column in the CSV file), then s2Member will attempt to update those users when you run the import, not create them. If you want to create those users, you need to leave the User ID column empty. Please see the first note under Step 2 on this KB article.
Posted: Friday Jun 29th, 2012 at 8:37 am #17853
Christopher Downey Username: downeyworksout
That worked, except I had to keep the column names otherwise it just kept pulling the first thing as the ID. Thanks for the response, it was driving me nuts and all the threads kept talking about how simple it is and I couldn’t get it to work. :)
Posted: Saturday Jun 30th, 2012 at 5:40 am #17922
Raam Dev Username: Raam
No problem! Glad I could help. :)

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