|Posted: Monday Nov 5th, 2012 at 3:39 am #30618|
We allow paying members (Levels 1 and 2) to have access to iTunes.
All non-paying, Level 0 users cannot access iTunes.
But, sometimes we’re discovering that when a Level 1 or 2 downgrades or cancels to Level 0 — then they can still access iTunes — fully authenticated.
Our Automatic EOT Behavior is set Enabled (yes) and Demote (convert to free subscriber).
We’re trying to understand where this is happening.
Some of the users were manually added to the user records as paying members so they do not have a Subscriber ID nor a Transaction ID (at least inside of s2Member).
Related question: Can we add a Paid Subscr. ID inside a manually added user record if we can get related info from PayPal for that subscriber?
- s2Member® Products