Level upgrade form has profile fields

I have created forms (using Auth.net pro forms) to upgrade from Level 0 to Level 1 or 2, but when I view those forms they are asking for new profile information, even though I am logged in as a Level 0 user.

What gives?

Hi John,

Are you running the latest version of WordPress (v3.3.1) and s2Member (v120309)? I just tested an Auth.net Pro Form upgrade on my site while logged in as a Subscriber (Level 0) and all the profile fields were filled in as expected.

Can you please share the pro-form button shortcode that you’re using?

Yes, I’m using WP 3.3.1 and s2Member 120309. Here’s my shortcode:

[s2Member-Pro-AuthNet-Form modify="1" level="1" ccaps="" desc="One Month Membership ($50)" cc="USD" custom="koaninnovation.org" ta="0" tp="0" tt="D" ra="50" rp="1" rt="M" rr="0" accept="visa,mastercard,amex,discover" coupon="" accept_coupons="0" default_country_code="US" captcha="0" /]

Actually there are several on that page – perhaps there is something in this page that is creating the problem? Here is the full page:

[s2If current_user_is(s2member_level0)]

Upgrade to a one month membership

Upgrade to an ongoing membership

 

 

 

 

 

 

 

 


 

 

Upgrade to a one month membership ($50 for one month access)

[s2Member-Pro-AuthNet-Form modify="1" level="1" ccaps="" desc="One Month Membership ($50)" cc="USD" custom="koaninnovation.org" ta="0" tp="0" tt="D" ra="50" rp="1" rt="M" rr="0" accept="visa,mastercard,amex,discover" coupon="" accept_coupons="0" default_country_code="US" captcha="0" /]

 

 

 


 

 

Upgrade to an ongoing membership ($50/month)

[s2Member-Pro-AuthNet-Form modify="1" level="2" ccaps="" desc="Ongoing Membership ($50/month)" cc="USD" custom="koaninnovation.org" ta="0" tp="0" tt="D" ra="50" rp="1" rt="M" rr="1" accept="visa,mastercard,amex,discover" coupon="" accept_coupons="0" default_country_code="US" captcha="0" /]

[/s2If]

[s2If current_user_is(s2member_level1)]

Upgrade to an ongoing membership ($50/month)

[s2Member-Pro-AuthNet-Form modify="1" level="2" ccaps="" desc="Ongoing membership ($50/month)" cc="USD" custom="koaninnovation.org" ta="0" tp="0" tt="D" ra="0.01" rp="1" rt="M" rr="1" accept="visa,mastercard,amex,discover" coupon="" accept_coupons="0" default_country_code="US" captcha="0" /]

[/s2If]

[s2If current_user_can(access_s2member_level2)]

Downgrade to a one month membership ($50 for one month access)

[s2Member-Pro-AuthNet-Form modify="1" level="1" ccaps="" desc="One month membership ($50.00)" cc="USD" custom="koaninnovation.org" ta="0" tp="0" tt="D" ra="50.00" rp="1" rt="M" rr="0" accept="visa,mastercard,amex,discover" coupon="" accept_coupons="0" default_country_code="US" captcha="0" /]

[/s2If]

Could you try creating a second test page that includes only one upgrade shortcode and see if that fixes the problem? If you get the same result with only one shortcode on the page, I would suspect another plugin is causing a conflict with s2Member. (In that case, you can try disabling other plugins until you find the one causing the problem.)

Hi Raam, separating the different upgrade shortcodes to different pages worked fine. Thanks for your help.