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Login error

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This topic contains 3 replies, has 3 voices. Last updated by  Dmitry Sandal 3 years, 9 months ago.

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Posted: Saturday Mar 16th, 2013 at 11:37 am #44930
Dmitry Sandal
Username: conus

Hello!

I’m a paying member, but every time I try to login there is error:

503: Service Temporarily Unavailable
Too many IP addresses accessing one secure area!
Please contact Support if you need assistance.

My login: exploringmusic

Please fix it.

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Posted: Sunday Mar 17th, 2013 at 4:53 am #44974
Dmitry Sandal
Username: conus

I still can not log in to my account.

Error: 503: Service Temporarily Unavailable
Too many IP addresses accessing one secure area!
Please contact Support if you need assistance.

Posted: Sunday Mar 17th, 2013 at 5:56 pm #45001
Staff Member

Hello,

Thank you for contacting the Support Center.
This message will appear when/if your account at s2Member.com is accessed from more than 10 unique IP addresses within a 30 day period.
I’m having your IP count reset manually so this ban will be lifted.
However, please note that this may happen again, should you exceed 10 unique IPs within a 30 day period. To our system, this indicates that your account may have been attacked and/or abused by others. Please take a moment to update your password the next time you log in, as this may help to prevent any existing abuse, which might have led to your account being blocked.

Best regards,
Elizabeth

Posted: Monday Mar 18th, 2013 at 5:03 am #45037

Hello, Elizabeth.

Thank you!

My ISP gives me a dynamic IP. Every day I can have a different IP. How can I be in this case?

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