membership renewal

Hi

I have just started using S2 member and imported my existing members complete with their details from my old site/membership software.

How can I get S2 member to send out and email or flag up a notice when their membership is due expires?

The other thing I’ve noticed is if a member renews you can’t change their existing details/date to extend the membership, and if you delete it you remove the comments!

Any ideas, have I missed something? I’ve check through things as much as possible

Thanks in advance

How can I get S2 member to send out and email or flag up a notice when their membership is due expires?

So these members were imported from another system. Did you define an EOT Time when you imported them? If so, that dictates when they will expire. If you want to be notified when this occurs, or have other processes run that do custom things, please see: s2Member -› API Notifications -› EOT/Deletion Notification.

The other thing I’ve noticed is if a member renews you can’t change their existing details/date to extend the membership, and if you delete it you remove the comments!

To extend the membership you would just extend the EOT Time in the user’s record. Click [EDIT] next to any user in your list of users; and then look at the s2Member Options for that user.

Thanks Mike

I have managed to set the EOT in the members Configuration and Profile Field

Thanks again for your help

David

Thanks for the reply David! If you get a chance, I would really appreciate this :-)
Also, please let us know if anything else comes up.

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