New Custom Registration /Profile Field

Hello Supoort
i have samo Problems with this form

i will add a new field in registraion process, i click on add new field–> enter the values, –> create Registration Field –> nothing happens

what did i wrong ?

please help

thanks

Hi Stefan,

When you say “nothing happens”, do you mean that the field is not created? If so, it sounds like you could be having browser issues related to JavaScript. Coud you please try clearing your browser cache and also try using a different browser to see if that fixes the problem?

Hi raam

now i testet this with two different browser, IE ad firefox, no one work

i will add a new Registration / Profile Fields & Option form,
i click on add new field
a new windows open and ask me for different settings
i give informations to this forms and click on creare Registration form nothin appens wen i click a secound time on this button i get the message “Unique Field ID: That Field ID already exists, Please try again.
the only way to close this page is to press cancel.

in section Registration / Profile Fields
no custom field was added

what can i do ?

thanks

Could you try, as a test, changing your theme to the default TwentyEleven and try again?

Hello Cristian,

thank you now it works !

regards

Excellent!

If changing the theme fixed it, then your theme is causing a problem with the JavaScript. It’d be good to check it out and fix it, or it could cause you other problems you haven’t noticed yet.