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New payment declined, Account still created

Home Forums Community Forum New payment declined, Account still created

This topic contains 2 replies, has 2 voices. Last updated by  Cristián Lávaque 4 years ago.

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Posted: Wednesday Dec 19th, 2012 at 3:32 pm #35093
Username: derekfox

When a new members submit payments and the credit card doesn’t clear the membership account is still create at the level they applied for.

Meaning, they complete the form, enter a wrong credit card, press submit it then create their account giving them access.

How do I make sure this doesn’t happen?


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Posted: Wednesday Dec 19th, 2012 at 3:59 pm #35095
Username: derekfox

I found my answer:

This setting is ignored when/if you offer a Free Trial Period. This setting only affects PayPal® Pro Forms that use a `Subscription` configuration with an immediate charge. In other words, if your PayPal® Pro Form is configured to bill on a recurring basis ( starting the day of signup ), this setting controls the way in which s2Member handles the first payment of the Customer’s Paid Subscription ( aka: Recurring Profile ).

We recommend: `Consolidate w/ Recurring Profile`, because this keeps all charges associated with a particular Customer organized in your PayPal® account. No matter which option you choose, a first Initial Payment ( when applicable ), will always be charged immediately. However, in cases where it is critical that a Customer NOT gain access until their first payment has been fully captured, choose: `Real-Time / Direct Pay`, which tells s2Member to authorize/capture the first payment in real-time during checkout, instead of consolidating it into the Recurring Profile.

Here Is A Breakdown For You

— Consolidate w/ Recurring Profile —
s2Member creates a Recurring Profile with an Initial Payment amount, to be charged immediately. PayPal® generates the Recurring Profile, returns a successful response to s2Member and the Customer gains access. Moments later ( usually within 30 seconds ), PayPal® will authorize/capture the first payment. If the first payment is declined, s2Member will revoke the Customer’s access immediately.

— Real-Time / Direct Pay ( mission critical ) —
s2Member charges the first payment separately ( in real-time during checkout ), leaving no possibility for the Customer to gain access until the first charge is fully captured. A Recurring Profile is also generated, which handles any future billing. You will have two billing records in your PayPal® account. One for the Initial Payment, and another for the Recurring Profile.

Posted: Thursday Dec 20th, 2012 at 9:06 am #35156

Righ, that’d be the setting, as long as you aren’t giving a trial term.

You can make PayPal not reattempt to charge the card before it tells s2Member that the customer couldn’t be charged. Maybe that’ll help in this situation. [hilite path]Dashboard -› s2Member® -› PayPal® Buttons -› Shortcode Attributes -> rra[/hilite]

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