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No download link after purchase?

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This topic contains 2 replies, has 2 voices. Last updated by  Elizabeth (Support Rep) 4 years, 1 month ago.

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Posted: Wednesday Nov 21st, 2012 at 9:58 am #32247
SheCreatives
Username: SheCreatives

Hi,

We have just bought the pro plugin, why can´t we download it in account page?
The money has been drawn from our card.

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Posted: Wednesday Nov 21st, 2012 at 11:29 am #32255
SheCreatives
Username: SheCreatives

Did not get any receipt either, just was added to the mailinglist and got a user account (this one).
Thank you for quick response.

Posted: Wednesday Nov 21st, 2012 at 3:47 pm #32272
Elizabeth (Support Rep)
Username: Elizabeth
Staff Member

Hello,

Thank you for contacting the Support Center.
Your login information has been updated.

Your receipt has been emailed to you.

Best regards,
Elizabeth
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