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No EOT for just one cancelled member?

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This topic contains 1 reply, has 1 voice. Last updated by  Lesley Austin 4 years, 4 months ago.

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Posted: Thursday Aug 23rd, 2012 at 11:04 pm #22918
Lesley Austin
Username: lesley

Hello,
Of several recent cancellations I have just one member whose user profile shows no EOT.

Can anyone tell me why this might happen and how I can fix it?

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Posted: Monday Aug 27th, 2012 at 10:49 pm #23234
Lesley Austin
Username: lesley

I just received this member’s usual monthly automated payment, and she wrote to say she had never canceled. So now I am wondering…

-Why did I receive a notice of cancellation? This is still in the Paypal records, too.

-And I guess that explains why there was no EOT, but it is confusing….
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