No Invoice Received

This topic contains 10 replies, has 6 voices. Last updated by Elizabeth (Support Rep) 3 years, 11 months ago.

Topic Author	Topic
Posted: Wednesday Jan 23rd, 2013 at 3:50 pm #39231
Jo Waltham Username: jowaltham
Hi I purchased s2member Pro about 6 hours ago and haven’t received an invoice/receipt. Could one be emailed to me please? Thanks Jo

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Viewing 10 replies - 1 through 10 (of 10 total)

Author	Replies
Author	Replies
Posted: Thursday Jan 24th, 2013 at 4:39 am #39323
Jason (Lead Developer) Username: Jason
Thanks for reporting this important issue. I’m forwarding this to accounting. You should receive an email from Elizabeth shortly.
Posted: Thursday Jan 24th, 2013 at 4:19 pm #39442
Elizabeth (Support Rep) Username: Elizabeth
Hello Jo Waltham, Thank you for contacting the support center. Your invoice has been emailed to you. If you have any trouble, please let me know. Best regards, Elizabeth
Posted: Thursday Jan 31st, 2013 at 12:17 am #40054
Lee Wallis Username: lithium
Hey Elizabeth/Jason, Please can you also send me an invoice/receipt for my purchase? I haven’t received one either. Thanks so much Lee
Posted: Thursday Jan 31st, 2013 at 5:39 pm #40203
Elizabeth (Support Rep) Username: Elizabeth
Hello Lee, Thank you for your purchase. Your invoice has been emailed to you. If you have any questions, please let me know. Best regards, Elizabeth
Posted: Thursday Jan 31st, 2013 at 6:03 pm #40205
OFMA Username: hollanam
Me too! Thanks! Amber
Posted: Thursday Jan 31st, 2013 at 6:11 pm #40206
Montaya Username: montaya
Hi Last Aug I purchased s2 member pro single use on the understanding that I would upgrade to unlimited, to use on another site. I wish to do that now. Do you have a sales person I can talk to? I never received an invoice/receipt for our purchase last August. We now need to upgrade and I need a copy of the receipt/invoice. Please send the copy of invoice/receipt to the email address of member name Montaya or please contact Montaya at the email address supplied. Regards, Montaya
Posted: Thursday Jan 31st, 2013 at 6:15 pm #40207
Elizabeth (Support Rep) Username: Elizabeth
Hello Amber, Thank you for contacting the Support Center. Your invoice has been emailed to you. Best regards Elizabeth
Posted: Thursday Jan 31st, 2013 at 6:29 pm #40208
Elizabeth (Support Rep) Username: Elizabeth
Hello Montaya, Thank you for contacting the Support Center. Your invoice has been emailed to you. In order to upgrade from a Single Site license to an Unlimited Site license, please login to your s2Member Pro account, and go to the My Account Tab, from there you will be able to complete your transaction. If you have any questions, please let me know. Best regards, Elizabeth This reply was modified 3 years, 11 months ago by Elizabeth (Support Rep).
Posted: Thursday Jan 31st, 2013 at 7:08 pm #40215
Montaya Username: montaya
Hi Elizabeth, Thank you for your quick reply. I have just upgraded and paid s2member multisite. Could you please email a receipt to me. Thanks. Kind Regards, montaya
Posted: Thursday Jan 31st, 2013 at 7:14 pm #40218
Elizabeth (Support Rep) Username: Elizabeth
Thank you for your reply Montaya, Your upgrade invoice has been emailed to you. Best regards, Elizabeth