latest stable versions: v150827 (changelog)
top⇑

Old Forums (READ-ONLY): The community now lives at WP Sharks™. If you have an s2Member® Pro question, please use our new Support System.

paid account not working

Home › Forums › Community Forum › paid account not working

This topic contains 2 replies, has 3 voices. Last updated by  Elizabeth (Support Rep) 4 years, 1 month ago.

Topic Author Topic
Posted: Monday Nov 26th, 2012 at 4:20 am #32565
dvize dvize
Username: dvizedvize

I posted this here as i cannot post to paid support.

I purchased a pro account and downloaded the software etc. When i went to use the support forum, i could not login or the reset the password. Maybe i put in the incorrect email. I cannot find any record of the transaction or websharks in my email. I have the transaction in my paypal. My username should be “dvize” and email gt ..at.. dvize … dot … com

please advise what to do…

List Of Topic Replies

Viewing 2 replies - 1 through 2 (of 2 total)
Author Replies
Author Replies
Posted: Monday Nov 26th, 2012 at 7:14 am #32574
Cristián Lávaque
Username: Cristian

Hi dvize. I’m forwarding this to Elizabeth in Accounts so she can take a look and help you solve it. :)
Posted: Monday Nov 26th, 2012 at 11:42 pm #32658
Elizabeth (Support Rep)
Username: Elizabeth
Staff Member

Hello,

Thank you for contacting the support center.
Your login info has been emailed to you.

Best regards,
Elizabeth
Viewing 2 replies - 1 through 2 (of 2 total)

This topic is closed to new replies. Topics with no replies for 2 weeks are closed automatically.

Old Forums (READ-ONLY): The community now lives at WP Sharks™. If you have an s2Member® Pro question, please use our new Support System.

Contacting s2Member: Please use our Support Center for bug reports, pre-sale questions & technical assistance.