|Posted: Friday May 17th, 2013 at 9:15 am #50127|
Although this issue has been reported in two other topics (links below), I’m opening a new one because, unlike the “main” issue, it hasn’t been resolved with s2Member’s latest updates (v130510 & 130513) and *seems* to have been forgotten about (no reply since May 11th).
The issue: when a customer checks out using PayPal as Billing Method (recurring payment), the “Order summary” on PayPal’s page doesn’t populate. Both the “Description” and “Future payment” fields remain blank.
Your order summary
My customer was told by PayPal MTS that “Recurring payments do not have descriptions, but you can change the Profile Name to be more descriptive”. Obviously, this is not a valid answer: the two fields mentioned above haven’t been put there for decorative purposes. (btw. I was being sarcastic towards MTS, not s2 support, in the other topic…).
This is not a minor issue: what percentage of ppl would go ahead with a blank order summary? My guess is that it’s very close to zero…
Please note that you still have access to the site (clean install with default theme, s2Member & PayPal info).
- s2Member® Products