Hello,
I’ve looked through several threads with similar issue. We are using the most current version of S2 Member. Signups using credit card are processing correctly, but paypal signups are resulting in failed transaction with Result code 36.
From the S2 log file
RESULT=36&RPREF=RXY5A9892E48&RESPMSG=Transaction failed: Fail to obtain approval for the online transaction&TRXRESULT=13&TRXPNREF=EUJPA8DDA8C8&TRXRESPMSG=Referral: 10422-The customer must return to PayPal to select new funding sources.&HOSTCODE=10422
array (
‘RESULT’ => ’36’,
‘RPREF’ => ‘RXY5A9892E48’,
‘RESPMSG’ => ‘Transaction failed: Fail to obtain approval for the online transaction’,
‘TRXRESULT’ => ’13’,
‘TRXPNREF’ => ‘EUJPA8DDA8C8’,
‘TRXRESPMSG’ => ‘Referral: 10422-The customer must return to PayPal to select new funding sources.’,
‘HOSTCODE’ => ‘10422’,
‘__error’ => ‘Error #36. Transaction failed: Fail to obtain approval for the online transaction.’,
PayPal has not been helpful with this at all. I see from other threads that there was a patch/fix within s2 member some time ago so not sure why this is happening