PayPal Sandbox Test Error

Hi

Having followed Jason’s really helpful video to set it up, everything looked great. I placed an order from http://www.icarehome.co.uk/a-test-book-page/ and paid using PayPal. But on returning back to the site, I got this error message…

What have I done wrongly?

Brian

Hi Brian.

Could you try this diagnostics tool in your server and tell me if it shows any problems when you load it in the browser? http://www.s2member.com/r/server-check-tool/

By the way, my suggestion is that you don’t use the sandbox if you can avoid it. If possible, try live transactions of 1 cent during your tests. PayPal has some differences between the sanbox and live versions, and you shouldn’t need to fix problems in the sandbox that aren’t in the live one.

I hope that helps!

Dear Cristián

Thanks for the advice. I’ll take a look at this tomorrow and let you know.

Brian

Dear Cristián

Here’s the server check report…

Brian

The check looks fine.

I hope the live transactions work better for you than the sandbox.

Thanks for the heads up on this request for support.

If problems persist, please enable s2Member’s logging routines, and post any failure messages you get here in the forum, for us to review with you. That is, the failure messages (along with the log data). Please remember to X out any private details (i.e. sensitive information) before posting.

Dashboard -› s2Member® -› PayPal® Options -› Account Details -› Logging

Hi Cristián and Jason

I’ve removed the sandbox and placed a live transaction at 1p. It worked perfectly, and all the confirmation emails were sent correctly. As expected, you were right – the problem was due to the PayPal test area – its live site was fine.

So thanks very much – I’m sorted and happy.

Brian

Excellent! Thanks for the update. I’m glad it’s working well for you now. :)