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Dear Jason
Just updated the plugin, and it looks like your ‘numeric’ username fix has indeed worked.
Thank you so much. Top support yet again.
Brian
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Dear Jason
Thanks. Looking forward to it. Great service as always.
Brian
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Dear Jason
Thanks for finding the issue. There’s been an update to S2Member today dated 130213, which I’ve just uploaded. Is this the one with the fix in it?
Brian
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Hi Ronnie, it all backed up perfectly, so thanks for that. Brian
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Thanks Ronnie. I’ll see what happens tomorrow morning and if it backs up, then I’m sorted.
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Dear Ronnie
Thanks for the help. I’ve done as you say and run a manual test, opened it and found it worked perfectly. The only thing I haven’t done is set up the cron job. Previously on other software, I’ve had to add a command to the cron jobs section in my cpanel. But looking at the wordpress dashboard summary, it indicates I have an active ‘job’ coming up tomorrow. I assume the backup will happen automatically and I won’t have to enter my control panel to set it up. Is that right?
Brian
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Hi Ronnie
Thanks for the information about backWPup. I’ve now installed it and had a go at the settings, adding in details to save the backups to Dropbox and FTP to another server. I understand I need to set up a cron, but I can’t see what code I should use from the settings on the page. Here is a pdf of the page… http://www.sippclub.com/video/backupsettings.pdf
Please could you take a quick look to see I’ve set it up correctly and let me know what cron I should use.
Thanks.
Brian
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Hi Jason
Thanks for your replies. I’ve not amended the standard WordPress set-up. In fact, I’ve had a look and I can’t find anywhere in the WordPress settings where I grant permission to edit_posts or not. Please can you show me where I look to find this.
As for plugins, I have disabled them all and the problem still persists. Here’s the list – maybe you have an idea which one/ones might be causing a problem:
All in One SEO Pack
Contact Form DB
Digi Link Doctor
Exec-PHP
Export Users to CSV
Fast Secure Contact Form
Global Hide/Remove Admin Bar Plugin
Google XML Sitemaps
s2Member® Framework
Simple Side Tab
WP Show IDs
WP Syndicator
Thanks.
Brian
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Hi Jason
I’ve been doing some more analysis of the issue. It seems when I register users on http://www.sippclub.com with very short names, like those test ones listed earlier (eg u: 1111 p: clever ~~~ u: 222 p: password), the login goes to the profile page.
But if I genuinely register a user with full names etc, login goes to the correct Welcome page. Try this new one – u: 1renelapp p: 1pass1
Why does this happen?
Brian
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Thanks Ronnie for trying. I’ll await the next ‘knight in shining armour’ to shed some light on this.
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I’m afraid that made no difference. Later logins go to the profile page and earlier ones work perfectly. Here’s the code I used…
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Please could you let me know if I replace the whole of your old code beyond the last */ or just part of it.
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I tried that, but when the login button was clicked, the page went white completely (ie nothing happened and the routine hung). I’ve reinstated the original file and all is well. Using my html editor, I got an error in your code as you can see…
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This is what’s in the functions.php file…
<?php
if(!class_exists('Theme')){
/* Load the Theme class. */
require_once (TEMPLATEPATH . '/framework/theme.php');
$theme = new Theme();
$options = include(TEMPLATEPATH . '/framework/info.php');
$theme->init($options);
}
/*
You can add your custom functions below
It will not override by theme upgrade.
*/
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Over to the ‘official support’ then, please.
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Sorry Ronnie, this is language I don’t understand. I have no technical knowledge. I wouldn’t know what I was looking at, and I’d be worried about mucking up what is working. Logging in to older records (pre-last week) is fine – going straight to the welcome page. Since last week, it goes to the WordPress profile page. I’m sure it’s a relatively easy fix for people in the know. Thanks for your help though.
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They may do but I don’t want to lose the data I’ve been adding over the last week. I’d rather wait until Jason sorts out the problem. Thanks.
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Interestingly, I didn’t take a backup (although I do remember reading the warning). Whoops!
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Dear Jason
Sorry to be a nag, but here’s an idea from another forum post – http://www.s2member.com/forums/topic/im-very-disapointed-i-am-a-paying-client-i/
… Please could you show me how to roll back to the previous installation of S2Member/Pro, just to check whether the recent update is where the problem lies.
Thanks.
Brian
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Hi Nicolas
I wonder whether the help from Jason on my outstanding issue might help you – http://www.s2member.com/forums/topic/subscribers-not-taken-to-welcome-page/
It seems I’m having a registration problem since the recent upgrade. It’s fair to say the upgrade might be a coincidence, but I, too, haven’t changed anything else and it was all working perfectly before then. For the record, I’m only using the free membership option and nothing else.
Brian
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Dear Jason
Please can you help me sort out my problem. It’s causing difficulties with new members.
Thanks.
Brian
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Dear Jason
Thanks for your reply. I can only assume the error you got was at Hostmonster, when the server was temporarily down. Sorry about that. I don’t use One-Time Offers – just the simplest form of free membership.
I’ve followed your video, which like all of your videos was very clear, but I can’t find a ‘redirect_to’ anywhere on the login page. It’s a real mystery.
Please can you check the logins above again (assuming Hostmonster plays ball) and then let me know what further thoughts you have. Thanks.
Brian
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This reply was modified 3 years, 11 months ago by
 Brian Bennis.
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This reply was modified 3 years, 11 months ago by Brian Bennis.
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Hi ‘official support’
Here’s the latest position…
Some users seem to be going straight to the members area home page when they log in. Some go to the profile page – http://www.sippclub.com/wp-admin/profile.php – which is really confusing for them. It seems older users are OK and arrive at http://www.sippclub.com/welcome-to-the-members-area/ and newer ones are not. Take a look…
Here’s the login screen – http://www.sippclub.com/sipp/log-in/
Try these older users:
u: guest p: pass1234 (basic subscriber)
u: kevin p: password1234 (S2Member Level 4 – I don’t have different levels, but it’s my way of identifying them)
Try these new test users:
u: 1111 p: clever
u: 222 p: password
I’ve just updated to WordPress 3.5.1 and the latest version of S2Member/Pro.
Thanks.
Brian
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Thanks Ronnie for your help. The only other thing that changed in the last two days were two S2Member updates, but I can’t believe it’s down to that. Hopefully, official support will be able to sort me out – they’re always absolutely brilliant.
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Thanks, Ronnie. I haven’t added any new plugins for some time so I don’t think it can be that.
What I found within the last few days was when I looked at individual Users as the main administrator, was that in the Google+ box, it was adding my WordPress username and password. The only way I could remove these pre-filled fields this was to clear everything (using Chrome). I wonder if it’s cleared some key passwords or IDs within S2Member or WordPress. It seemed to remove the captcha code for signing up new members, but I’ve fixed that. It all seems to work OK, other than the member login not going to the right page.
I’m sorry, I don’t know how to check rules within functions.php.
Does any of this make sense to you?
Brian
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