latest stable versions: v150827 (changelog)

Old Forums (READ-ONLY): The community now lives at WP Sharks™. If you have an s2Member® Pro question, please use our new Support System.

Please Help – Don't Have Access to Password

Home Forums Community Forum Please Help – Don't Have Access to Password

Tagged: 

This topic contains 3 replies, has 4 voices. Last updated by  Jason (Lead Developer) 4 years, 10 months ago.

Topic Author Topic
Posted: Wednesday Feb 22nd, 2012 at 12:39 pm #5970

I purchased S2Member for a client. I used an email that was unfortunately inactive when I registered. Forgot the password, and now cannot access the emails where the passwords are being sent to when I try to reset it.

The domain is realdetroitmuscle.com

I have information on the purchase to verify I am the owner of the account.

Posting here because I cannot access the paid forums without the password of the other account.

  • This topic was modified 4 years, 10 months ago by  Matt Demorest.

List Of Topic Replies

Viewing 3 replies - 1 through 3 (of 3 total)
Author Replies
Author Replies
Posted: Wednesday Feb 22nd, 2012 at 6:27 pm #6018
Kim Murray
Username: Kimdion

If I were you I would try contacting them directly

WebSharks, Inc.
Attn: s2Member®
4132 Atlanta Hwy
Office Suite #110-117
Loganville, GA 30052
Office Fax: (888) 224-9827
Support Forums | Biz Development

You can go here for additional help.

http://www.s2member.com/support/

Hope this helps .. I am just a free member.

Kim

Posted: Friday Feb 24th, 2012 at 2:04 pm #6300
Raam Dev
Username: Raam
Staff Member

Hi Matt,

Thank you for your patience.

I am escalating this to the billing department. Someone will be in touch shortly.

Posted: Sunday Feb 26th, 2012 at 5:12 pm #6471
Staff Member

Hi there. Thanks for your inquiry.
We’ve had account information emailed to the client in this case. Please contact “jen” for account access. If you have any further trouble, please let us know :-)

Viewing 3 replies - 1 through 3 (of 3 total)

This topic is closed to new replies. Topics with no replies for 2 weeks are closed automatically.

Old Forums (READ-ONLY): The community now lives at WP Sharks™. If you have an s2Member® Pro question, please use our new Support System.

Contacting s2Member: Please use our Support Center for bug reports, pre-sale questions & technical assistance.