|Posted: Monday Dec 3rd, 2012 at 7:53 pm #33389|
We ran the requested automatic upgrade last night to v121201, and since then, although the plugin says it is active and all of our configuration is there, it is not working at all. All the shortcodes, restrictions, widgets etc. are non-functional. Could you please advise on a process to repair or reinstall *without* losing any current information. Will the upgrade process described here safely maintain settings while upgrading files?
The site is dsmusic.com.au. Please let me know if you would like credentials to examine the configuration.
An answer ASAP would be much appreciated!
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