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Pro forms paypal express stopped working

Home Forums Community Forum Pro forms paypal express stopped working

This topic contains 4 replies, has 3 voices. Last updated by  Eduan 4 years, 3 months ago.

Topic Author Topic
Posted: Thursday Sep 20th, 2012 at 3:47 pm #25989
Ken
Username: susanireland

My site suddenly stopped accepting paypal payments. Users are still able to pay w/ a credit card but when using their paypal account they are redirected back to the form page. The account is not charged and user is not created.

From paypal tech support:

When I tested the checkout and I was redirected to PayPal, selected my funding source and I was successfully redirected back to your site. At this point your website should have an option to submit the payment. It look like this is what is missing.

Button code:

[s2Member-Pro-PayPal-Form level="2" ccaps="" desc=" " ps="paypal" lc="" cc="USD" dg="0" ns="1" custom="example.com" ta="0" tp="0" tt="D" ra="36.95" rp="1" rt="Y" rr="0" rrt="" rra="2" accept="paypal,visa,mastercard,discover" accept_via_paypal="paypal" coupon="" accept_coupons="0" default_country_code="" captcha="0" success="http://example.com/thank-you/" /]

Form page:

https://susanireland.com/readymaderesumes/online-resume-builder-professional-templates/?s2-ssl=yes

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Posted: Thursday Sep 20th, 2012 at 11:35 pm #26017
Raam Dev
Username: Raam
Staff Member

When I tested the checkout and I was redirected to PayPal, selected my funding source and I was successfully redirected back to your site. At this point your website should have an option to submit the payment. It look like this is what is missing.

That actually doesn’t make sense. Once you’re sent to PayPal, you do not get returned to your site until the payment has been completed on PayPal’s side. It wouldn’t make sense to go to PayPal, then back to your site, then back to PayPal again.

I just tested your signup using PayPal. I filled out the registration form on your site, selected PayPal, clicked “Checkout with PayPal”, was redirected to PayPal’s website, logged into my PayPal account, and got to the point where I could click “Pay Now”. (I didn’t click “Pay Now”, but I would’ve expected that once payment was made, I’d get transferred back to your site. To get transferred back to your site after payment is made is normal behavior.)

Are you seeing something different?

Posted: Friday Sep 21st, 2012 at 2:13 pm #26068
Ken
Username: susanireland

When I click pay at that point I get redirected back to the page with the s2 form (https://susanireland.com/readymaderesumes/online-resume-builder-professional-templates/?s2-ssl=yes). The payment is not taken from my paypal account, I am not registered as a new member and I am not sent to the success= url.

I do notice the url in my browser upon return is appended with &s2-ssl=yes&s2member_paypal_xco=s2member_pro_paypal_checkout_return&token=EC-44Yxxxxxxxxxxx&PayerID=XTZFxxxxxxxxx

Posted: Friday Sep 21st, 2012 at 2:47 pm #26070
Ken
Username: susanireland

I have this resolved. The description field in the shortcode was using a space. I added a description then used display:none; to hide it on site.

All better.

Posted: Friday Sep 21st, 2012 at 3:49 pm #26077
Eduan
Username: Eduan
Moderator

Glad you solved your problem Ken. :)

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