Problems protecting downloads

Hi there,

I am setting up pdf download files on my site and I want to protect them.

I watched the videos on this.

I loaded them into wp-content/plugins/s2member-files

I have three pdfs in a file : pdfdownloads

So my understanding is that the link should look like this for one download:

http://mydomain.com/?s2member_file_download=pdfdownloads/firstdownload.pdf

Yet when I copy and past that into a browser, I just get a blank page. I’m sure I am missing something somewhere that will make this all work. Any ideas??

I am logged in when I enter this link and I double checked the spelling and everything.

Thank you,
Joanne

• This topic was modified 4 years, 11 months ago by  hbgi.

It sounds like it could be a conflict with GZIP on your server.
Please try implementing the .htaccess trick that we documented here.
http://www.primothemes.com/forums/viewtopic.php?f=4&t=16510&p=59497#p59497

Joanne,

You may also want to check the new knowledge base article on this topic:

Resolving Problems with File Downloads
http://www.s2member.com/kb/resolving-problems-with-file-downloads/

I will check both links and let you know. Thanks so much!

By the way, that did the trick! Thank you both!

Thank you very much for the follow-up!
~ Great to hear that.